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Sketchbook Crashing when connected to drawing tablet

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Anonymous
338 Views, 1 Reply

Sketchbook Crashing when connected to drawing tablet

I have used Sketchbook on mobile for many years now. Recently I have bought a Huion HS64 drawing tablet to use with it. It worked fine for the first 2 days, but on the 3rd day it has started crashing for weird reasons such as hitting the undo button and even just the general switching of drawings. Also, sometimes the color picker will appear on screen for no reason. I have tried restarting my phone, reinstalling the app, and even clearing app data but nothing has worked.

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david.lau
in reply to: Anonymous

NOTE:  We have not tested SketchBook with a Huion tablet.  We have only tested it with a Wacom tablet.

 

https://www.youtube.com/watch?v=JFTjUCiEy1s

 

I would submit your issue here with exact step by step to reproduce the issue.

https://help.sketchbook.com
 
Scroll to bottom > Submit a topic.

NOTE:

https://forums.autodesk.com/t5/sketchbook-forum/heads-up-this-forum-will-change-to-read-only-mode/td...
 
https://forums.autodesk.com/t5/sketchbook-forum/the-future-of-sketchbook/td-p/10411917

NOTE:  I would start doing #7 noted here:

https://forums.autodesk.com/t5/sketchbook-forum/android-sketchbook-tips-and-tricks/td-p/9385407
 



David Lau

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