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This error is typically indicative of a corrupted Results Connect profile. To resolve the issue, re-create the profile by following these steps:
- Close any open instances of Excel.
- Open a Windows Explorer window and navigate to C:\Users\your-user-ID\AppData\Roaming\Autodesk
- Locate the folder titled Results Connect and rename it Results Connect_old.
- Restart Excel (the error should no longer occur)