robot blank model

robot blank model

Anonymous
Not applicable
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Message 1 of 12

robot blank model

Anonymous
Not applicable

Hi,

 

My Robot model does not work anymore, It displays a blank page even if the file is 48MB. Has anyone experienced the same issue?

Thanks

 

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Replies (11)
Message 2 of 12

Rafacascudo
Mentor
Mentor

have you tried opening it on "repair mode" ?

Rafael Medeiros
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Message 3 of 12

Anonymous
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Yes. It says that it has been done with a different version of robot, even if it is not true

Andrea Pasqualetti
Structural Engineer

[Maffeis Engineering SpA]

Maffeis Engineering S.p.A..
Via Mignano, 26
36020 Solagna (Vi) - ITALY
Mob: 0039 (0) 3493909947
Email: [email protected]
Web: www.maffeis.it
Skype: me.andrea.pasqualetti
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Message 4 of 12

Rafacascudo
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Is " structure"  marked on "Display"

 

display structure.jpg

Rafael Medeiros
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Message 5 of 12

Anonymous
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yes it is

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Message 6 of 12

Rafacascudo
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Mentor

In the other thread you you asked about video acceleration. it´s here

display acceleration.jpg

 

If this doesn´t work , can you send us the file?

Rafael Medeiros
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Message 7 of 12

Anonymous
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it does not work. Can I send the model in private?

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Message 8 of 12

Rafacascudo
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Andrea,

 

On the file you sent me directly ,The structure model appears on the file icon ,
icon.jpg
 
but there´s nothing on the file . No bars , no nodes , no panels , nothing.Well at least on screen or tables.

I´m sure the autodesk specialists Artur ,Rafal and Pawel will have an answer for that.

Rafael Medeiros
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Message 9 of 12

Anonymous
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How can I contact them?

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Message 10 of 12

Rafacascudo
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They're reading it all
🙂
But you can also send them private messages or try official support channel directly.
But this forum is almost always the fastest way to get the correct answers

Rafael Medeiros
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Message 11 of 12

Rafal.Gaweda
Autodesk Support
Autodesk Support
Wee need also the file to look at :-).


Rafal Gaweda
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Message 12 of 12

Artur.Kosakowski
Autodesk Support
Autodesk Support

I'm very sorry but the file is corrupted in such a way that it is impossible to recover it. In case you work in such a way that you open the files from a network location to edit a model I'd strongly suggest to copy the file to a local drive first so that any lost of connection with the file location while working on it is prevented.



Artur Kosakowski
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