Results connect

[Anonymous]

I cannot get results connect to show in the excel. It is not even visible in the comm addins of excel.

I have installed it via the autodesk apps website but doesnt seem to work. Any help? 

[Muhammed.OPERA]

If it's installed right it will be shown in the addins even if it's not activated in Excel.

Try to download it and reinstall it again here: https://apps.autodesk.com/RSA/en/Detail/Index?id=3823007601230525320&appLang=en&os=Win64

Then, what's your office version you are using??

[Anonymous]

I am using office 365. I have installed it but still doesn't appear. 

[Anonymous]

can someone help with this please?

[Muhammed.OPERA]

In Microsoft Excel, Select “Options”, then “Add-ins”.

In "Inactive Application Add-ins" select "Results Connect".

In Manage select "COM Add-in”, then "Go”.

Select "Results Connect" then "OK".

[Anonymous]

my com add-ins doesnt have results connect. see below. That is my issue.

[Muhammed.OPERA]

Try add and select the Results connect path as here in the pic:

If the Results Connect API is installed in your computer you will find it's system files here:

C:\Program Files\Autodesk\Results Connect\2016\Framework

[Anonymous]

for some reason it say it is not a valid add-in (see image)

[LeeCastro · Accepted solution]

This error is typically indicative of a corrupted Results Connect profile. To resolve the issue, re-create the profile by following these steps:

1. Close any open instances of Excel.
2. Open a Windows Explorer window and navigate to C:\Users\your-user-ID\AppData\Roaming\Autodesk
3. Locate the folder titled Results Connect and rename it Results Connect_old.
4. Restart Excel (the error should no longer occur)