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Revit 2021 advance steel extension

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Message 1 of 4
jasonEES8F
478 Views, 3 Replies

Revit 2021 advance steel extension

The advance steel plugin is not working with the latest windows update. Error message "The operating system is not presently configured to run this application" 

 

I am running Revit version 2021.1 (all up to date) Windows 10 Pro version 1903 on a bootcamped macbook pro also all up to date.

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Message 2 of 4
mihai.sandu
in reply to: jasonEES8F

Hi,

In order to investigate this I need to know the version of Advance Steel Extension for Revit 2021 that you have installed on the machine. Can you send me a picture of the About dialog?
About dialog.png

 

Regards,



Mihai Sandu

Sr. QA Analyst

Message 3 of 4
mihai.sandu
in reply to: jasonEES8F

Hi @jasonEES8F ,

 

The issue that you are reproducing is also mentioned in this thread that was solved with a solution:

https://forums.autodesk.com/t5/revit-structure-forum/unable-to-export-smlx-file-from-revit-to-advanc...

 

Please follow the steps from this article:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...


Kudos to @DarrenP 

 

Regards,



Mihai Sandu

Sr. QA Analyst

Message 4 of 4
DarrenP
in reply to: mihai.sandu

i actually got the link from this thread: https://forums.autodesk.com/t5/advance-steel-forum/quot-operating-system-quot-error/td-p/9754457

kudos to @IR8ASU1 for finding it

DarrenP
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