CANNOT COPY, PASTE ALIGNED, MIRROR ELEMENTS IN REVIT 2020 NOR DUPLICATE VIEWS

[Anonymous]

I need help with this error I have been getting after I try to copy and paste aligned, or mirror elements or duplicate views. I have uninstalled and installed Revit 2020 several times already. "A SERIOUS ERROR HAS OCCURRED. THE CURRENT ACTION HAS BEEN CANCELLED. IT IS STRONGLY RECOMMENDED THAT YOU SAVE YOUR WORK IN A NEW FILE BEFORE CONTINUING".  Any help will be greatly appreciated. 

Thanks

G

[bvillarreal-datumsa]

Maybe a corrupt install of the coding program it uses. 

Reinstall of all windows updates, and the C++ packages.

[Anonymous]

OK will do and let you know. Thanks

G

[Anonymous]

Did you try to change the view template to none?

[Anonymous]

Benard:

I did but still no change. When I click on the Managed tab and click on steel connections under structural settings I get the "Serious Error ...." message

Thanks

G

[Anonymous]

Yes see attached. 

[Anonymous]

Yes i did. 

[CADmonkey_UK_Building_Services]

Is this a problem with any view or elements, or is there one specific group of elements you are trying to manipulate?

You may have a corrupt Family somewhere.

[Anonymous]

It is with any view

[CADmonkey_UK_Building_Services]

What about if any Links or Imported Categories are turned off?

Does this happen if you start with a new project and an OOTB Template?

Do you have any obsolete/out-of-date apps or plugins?

Have you tried enabling or disabling Hardware Acceleration?

Are there any Revit, Video Card or Windows updates/hotfixes available?

[Anonymous]

Thanks for getting back to me. Here are my responses:

1.  What about if any Links or Imported Categories are turned off? - Same issue with projects with no links or imported categories 

Does this happen if you start with a new project and an OOTB Template? Tried it but same issue. 

Do you have any obsolete/out-of-date apps or plugins? Same issue with complete uninstall and Reinstall 
Have you tried enabling or disabling Hardware Acceleration? Yes but same issue

Are there any Revit, Video Card or Windows updates/hotfixes available? No or Not that I know of. 

If I click on Manage tab and click on connection settings I get the same serious error message. I am using a new 16GB RAM Surfacebook2 with Windows Pro. On my surface Pro3 The same product and everything but I don't have this issue. I noticed that the difference between my surface pro 3 and Surfacebook 2 is that The surface pro has the .NET FRAMEWORK VERSION 4.7 while my surfacebook 2 has the latest .NET FRAMEWORK 4.8. I dont know if that's the problem. If I check the Journal Worker Log it says there was a "System Type Initialization Error" 

Thanks

G

[CADmonkey_UK_Building_Services · Accepted solution]

Bad luck. My advice is to stop guessing and raise a support ticket with Autodesk. If not you, then someone in your organisation has an Autodesk Subscription.

[faisalkhttk88]

HI! I am getting the same issue. Can you please guide me how you solved the problem?