Weekly New Knowledge Articles by Support team | Sep 14 -20th, 2022

[lim.wendy]

Knowledge articles written by our Revit support team to resolve the problem on your own. There're couple of incidents reported, do take a look at them for possible workarounds.

Published Date	Summary	Knowledge Article	Incident Logged
20-Sep-22	Custom Revit.ini file is being deleted and replaced by the default file in Revit.	Custom Revit.ini file is being deleted and replaced by the default file in Revit	No
20-Sep-22	Users reported that Weight and Cut Length not displayed in the Schedule for specific steel members in Revit.	Weight and Cut Length not displayed in the Schedule for specific steel members in Revit	Yes
19-Sep-22	Elements from the link are not displayed according to the used settings in Revit.	Incorrect visibility of the links using "Linked by view" option in Revit	No
19-Sep-22	After closing the workset to which the elements inside the linked RVT model are assigned, no automatic regeneration is performed in Revit. Closing the workset to which the entire RVT link is assigned works correctly, but closing/opening the workset to which elements inside the RVT link are assigned causes some elements not to be displayed correctly.	No automatic regeneration after closing the workset to which elements inside the linked RVT model ar...	No
16-Sep-22	Connection issue and crash when using Load Autodesk Family from the cloud in Revit.	Connection issue and crash when using Load Autodesk Family from the cloud in Revit	No
16-Sep-22	Users reported that hidden lines are not visible for rectangular Fabrication ducts in Revit plans.	Hidden lines not visible for rectangular Fabrication ducts in Revit plans	Yes
16-Sep-22	Wall parts schedule gives incorrect height values in Revit.	Wall parts schedule gives incorrect height values in Revit	Yes
14-Sep-22	How to override the appearance of a stair run or landing that is placed above the cut plane in Revit?	How to override appearance of stair run or landing that is placed above the cut plane in Revit	No
14-Sep-22	The error "Revit has experienced an unexpected error. The operation has been canceled to protect your project from corruption." is triggered when parts of the drawing view are to be moved, rotated or otherwise edited.	Revit crashes when moving, editing or rotating a drawing	Yes