CMD Opens all the time when the software is Opened.

CMD Opens all the time when the software is Opened.

tm6829
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Message 1 of 8

CMD Opens all the time when the software is Opened.

tm6829
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Revit opens and the CMD continuously opens not letting me use the software. I already asked the community here but I couldn't solve the problem. I uninstalled and reinstalled Revit but the problem still remains. I have an educational access to the software because I use it for my projects in the University. I cannot work under those circumstances. Thanks for any help.

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Message 2 of 8

iainsavage
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Message 3 of 8

tm6829
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Yes but the problem still remains and I didn't get any answer that helps solving this problem.

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Message 4 of 8

iainsavage
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Did you analyse the crash dumps for clues?

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Message 5 of 8

tm6829
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I don't understand.. can you explain to me how to do it?

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Message 6 of 8

tm6829
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Here are also 2 screenshots that you can see that I don't have any plugins installed.

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Message 7 of 8

iainsavage
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@tm6829 wrote:

I don't understand.. can you explain to me how to do it?


As I said in your other post I’m not a software expert but as far as I can tell the Sqldumper.exe which is mentioned in your screenshot of the command window is a debugging tool which creates dump (error) files. The Sqldumper.exe utility is included with Microsoft SQL Server. It generates memory dumps of SQL Server and of related processes for debugging purposes.”

 

Microsoft SQL Server is a relational database management system developed by Microsoft. As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet). Microsoft markets at least a dozen different editions of Microsoft SQL Server, aimed at different audiences and for workloads ranging from small single-machine applications to large Internet-facing applications with many concurrent users.”

 

To be honest that means practically nothing to me but I think it is pointing to a Windows or system fault rather than being a Revit issue (unless there’s maybe a component missing from the Revit installation).
If you have an Autodesk support package I would recommend that you raise a ticket for this. Or maybe a friendly IT tech could help you to find and analyse the dump files.

 

……but I could be talking nonsense because, again, I’m not a software expert so maybe someone else on the forum knows more about that side of things.

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Message 8 of 8

arthur
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I did a kinda quick google of this subject and found a reddit thread with the same complaints.

https://www.reddit.com/r/Revit/comments/qk16g2/sql_server_black_window_pups_up_and_closes_every/ 

 

so, if I read that thread correctly apparently that SQL server installation you're talking about may be corrupt and needs reinstall.  there is a link from Autodesk that covers the issue and how to resolve.

https://knowledge.autodesk.com/support/revit/troubleshooting/caas/sfdcarticles/sfdcarticles/Your-SQL... 

 

i would say give this a try or have your IT person make this fix.  i would also suggest checking to see if your machine meets or exceeds the minimum requirements to run the autodesk programs.

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