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Revit 2017 fails to print to PDF

MattFried
Participant

Revit 2017 fails to print to PDF

MattFried
Participant
Participant

When i try to print to PDF the loading bar either freezes or doesn't start up at all, no pdf's being made. I mainly use "multiple selected views/sheets into a single file" option.

I tried the long route by creating seperate pdf files to combine after, but even some single pdf sheets aren't being made! I've lowered the resolution and all that as well with no solution. SOO FRUSTRATING, i can't send drawing sets to clients...

 

Every new version of Revit comes with new bugs and issues its very frustrating....

 

Please help.

Reply
Accepted solutions (1)
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218 Replies
Replies (218)

dzanta
Mentor
Mentor

Try doing a repair on Revit.

Try auditing your revit file

Try purging your revit file

Try deleting all data in your %temp% subfolder

Try exiting revit, then open revit prior to printing (clears cache)


Dzan Ta, AEE, ASM, ACI.

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river0013
Participant
Participant

I'm also having this issue printing to PDF.  Seems to get stuck mid process once the Create Adobe PDF box pops up.  Sometime is will let me work in Revit while the print window is open...so it thinks it's done printing?  I've also had it create the PDF, but the print window still stays open an acts like it's still working to create the PDF.  Sometimes restarting REvit does the trick.  Sometimes it seems like it might be related to file naming- tends to work better if I don't adjust name.  Really frustrating that a 2 min process can turn into a 1 hour process at times.  Issue has been with more than one project. 

 

I'm using Revit 2017 with Adobe Acrobat DC.  I have zero problems with Revit 2016 and Adobe Acrobat DC, so I think the issue is with Revit 2017, not Adobe Acrobat DC. 

MattFried
Participant
Participant

Seems like we have about the same issue..

A work around I've been using is to print with "CutePDF Writer" which seems to work, but I've never had to resort to using it until now.

And similar to you Revit 2015 and Adobe PDF work fine for me, so I assume its a problem with Revit 2017.

fred.sobottka
Observer
Observer

Same issues as you guys.  I highly suspect that it is related to the changes in fonts they made in 2017.  Not sure why they couldn't leave well enough alone in this regard.  They changed how Revit sizes fonts.  Which is why many of my labels got out of whack. I have printing trougle and seems like my GSN has the most trougle as the page is mostly all text.  Arg!!!!

 

Did you guys find an solution other than the "CutePDF" solution. About to try that now.

MattFried
Participant
Participant

@fred.sobottka Other than trying a different PDF plotter, No i haven't found a solution...

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Anonymous
Not applicable
Had the same problem. It's the PDF driver. I switched to cutepdf and it works fine
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river0013
Participant
Participant

The issue seams to be related to the PDF file naming process.  In the Adobe PDF print properties there is an "Adobe PDF Output Folder" option.  When it is set as "Prompt for Adobe PDF Name" that is when the printing hangups happen.  If you change the output folder to a specific location, or default to Documents\ *.pdf, then it seems to print just fine.  I would prefer to use the "Prompt for Adobe PDF Name" as it has worked on all other versions of Revit and Adobe...without it a one-step process is now a three-step process (print to PDF, move to correct folder, rename) everytime I need to create a PDF and save it.  That really adds up when you create 10-20 PDF documents a day. 

chris
Participant
Participant

I run a print preview on one sheet, and then it will let you print multiple sheets.

I bit of a hassle but it works.

MattFried
Participant
Participant

@chris Surprisingly this does work as a workaround. Thanks!

Anonymous
Not applicable

When printing in Revit, go to Adobe PDF properties, uncheck box "rely on system fonts only, do not use document fonts". 

chris
Participant
Participant
Hi Eliseppa,

Unfortunately that fix does not work on my machine,

It will not even hold the setting?



Thank You,

Chris Blakemore

chris@deiengineers.com








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Anonymous
Not applicable
That didn't work for me either

--



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ardentarchitects
Participant
Participant

Revit 2017 seems to have a real problem. Acrobat PDF seems to only work once after a reboot, then after killing the acrotray process I might get one more print out of it. Acrobat works fine in all other programs. I have installed CutePDF and NovaPDF both of them either take forever to print or they say they have printed and then when you go to the folder there is no PDF there. Both these PDF printers work fine in other programs. 

 

The only PDF printer I have had reliably work is Microsoft PDF however it is limited by only going up to A3.

 

There is a serious problem with printing PDF in 2017.

Anonymous
Not applicable
Yep!
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Anonymous
Not applicable
Yes I'm having the same issue with 2017 and for some reason also with 2016.
I'm using Windows 10 with Adobe Acrobat Pro DC (clould version).
Only workaround is pointing the auto folder to document/*
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Zsolt.Varga
Autodesk Support
Autodesk Support
Accepted solution

Hi, 

 

This incident has been reported to Autodesk and a resolution for it is being investigated for a future release of Autodesk Revit.

 

You find the current findings of the investigation in the following article in Autodesk Knowledge Network.

 

PDF output takes a long time or fails; progress bar stops advancing (Adobe PDF printer)

 

This article is going to be kept updated by the Autodesk Development Team. 

 

In order to point other customers to this information source, I am going to go ahead and mark this post as Accepted Solution.

 

Best regards, 



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

thardy79
Community Visitor
Community Visitor

I have this same issue. I have Adobe Acrobat Standard DC and I'm not convinced it is a solely a Revit issue as other co-workers use Revit 2017 as well, yet with Adobe Acrobat XI and it works fine. 

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rick.kremer
Enthusiast
Enthusiast

Hey all,

Confirmed this with a customer, that when printing multiple sheets through Adobe PDF to the desktop, Revit does not hang or become "stuck" in creating PDF's. They did not have the Windows Anniversary ( Windows 10) or Windows 7 Update kb3177725

 

Plotting PDF's to the Desktop seems to be working on a Windows 7 machine, and on Windows 10.

 

***** If in Windows 10 using the Adobe PDF to print still gives you issues, download "CUTEPDF Writer" this application in Windows 10 will allow you to plot multiple sheets to the desktop without getting hung up"


Rick Kremer, Technical Consultant

Applied Software

thardy79
Community Visitor
Community Visitor
Was this trial done with Adobe DC? I have trouble with this when printing to Adobe DC which is the version of Adobe that is received when adobe is purchased now. You cannot revert back to the previous Adobe version.


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We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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We can access your data only if you select "yes" for the categories on the previous screen. This lets us tailor our marketing so that it's more relevant for you. You can change your settings at any time by visiting our privacy statement

Your experience. Your choice.

We care about your privacy. The data we collect helps us understand how you use our products, what information you might be interested in, and what we can improve to make your engagement with Autodesk more rewarding.

May we collect and use your data to tailor your experience?

Explore the benefits of a customized experience by managing your privacy settings for this site or visit our Privacy Statement to learn more about your options.