Dears,
I make subscription for "BIM Collaboration Pro" (picture 3 below) cloud for collaboration, but I now have problem that I do not see my project and files in Revit 2020 (picture 1 below)?
Is there any solution how can I solve this?
Thanks in advance
Please check the cloud model version in the doc project that you would like to access. Only the 2020 project will be list in Revit 2020. You may refer to this link.
Hi, the following is some check steps:
1. check if the ctoY7xx account is host in EU or US. If it is a EU docs account, you can upload/open a cloud model in EU data center via Revit 2021 and later version. The url of EU is https://docs.b360.eu.autodesk.com/ while US is https://docs.b360.autodesk.com/
2. if it is not an EU docs account, please open the docs via weblink and check if there is any docs project is created under that account. If not, please refer to this link https://knowledge.autodesk.com/support/bim-360/learn-explore/caas/CloudHelp/cloudhelp/ENU/BIM-360-Ad...
3. if there is a docs project created already, please check the uploaded cloud models. If the cloud models are not in the 2020 version, you won't see this project in the 2020 version of Revit. In this case, you need to create a new project first, you should be able to see it in R2020 and start to do the cloud worksharing.
Hope these helps.
