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Model reviewing with A360 not available on browser after publishing

2 REPLIES 2
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Message 1 of 3
yoav_s
301 Views, 2 Replies

Model reviewing with A360 not available on browser after publishing

Hi,

I work with A360 collaboration for revit.

After I've syncronized and published the model to the cloud, when I try to enter it from Chrome/IE or from my phone app, this error appears.

The model once worked fine.

Any clues?

 

 

 

Capture.PNG

2 REPLIES 2
Message 2 of 3
patrick.beattie
in reply to: yoav_s

Hi @yoav_s

 

Thank you for posting to the A360 Forum.  It appears that something wrong occurred during the publishing process of your model.  

 

Are you able to try making a small modification to the model and re-publish?  If it was an issue with processing, this time around it may publish with no issues.

 

Is it just this model that is giving this message?

 

Let us know if you have any questions or comments.

 

Best regards,

Patrick B.

Global Product Support

Message 3 of 3
patrick.beattie
in reply to: yoav_s

Hi @yoav_s

 

I just wanted to follow up with regards to my post to see if you had any questions.  Were you able to make a small change to the model and re-publish successfully?

 

If the information provided helped get the model published please let choose Accept as Solution so that other community members may be able to find it more easily.

 

Best regards,

Patrick B.

Global Product Support

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