Detached Model

[Anonymous]

Good day,

One of our users are trying to open a central model on A360.  Whenever she opens this particular model the sync icon is greyed out and the file name has changed to a long series of numbers.

Do you perhaps have any suggestions or resolutions for this issue.

Your assistance will be greatly appreciated.

Regards,

Telushia.

[lars-ake.johansson]

Hi,

Looks like the locally cached version of the C4R model have lost it's link to the cloud model.

I can't say at this point why, it might be so add-on you are using that are causing this to happen.....

A quick workaround to the issue would be to delete this model form the local collaboration cache and reopen it (this will recreate the local copy of the model):

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Regards

[Anonymous]

same issue, here is a link to our post (not yet solved 2:35pm 3-31-2017)

https://forums.autodesk.com/t5/revit-collaboration-forum/c4r-automatically-detaching-file-upon-openi...

[Anonymous]

Solution / Solved!

at least for us...

1. - Go to the location below and delete all files in the folder.

2. - Restart the machine

3. - Open the model via BIM360 

C:\Users\YOURNAME\AppData\Local\Autodesk\Revit\Autodesk Revit 20??\CollaborationCache

Thanks

Lars-Ake Johansson
Sr. SQA Engineer