A360 - Service Disavailable using Revit

[Anonymous]

When I try to login inside A360 while I am working with Revit always appear the same picture saying me "A360 - Service Unavailable" but I can login via the website Autodesk 360 without problems...so..I do not understand which is the problem. My connection to the internet works very well. 

Please, I need to solve this problem as soon as possible.

I have an iMac but I use Revit 2016 through Parallels Desktop

[Anonymous]

Necesito ayuda

Cuando intento iniciar sesión dentro de A360 mientras estoy trabajando con Revit siempre me aparece el mismo mensaje de que "A360 - Servicio no disponible" pero en cambio puedo iniciar sesión a través de la web Autodesk 360 sin problemas....y no acabo de encontrar cuál es el problema. Mi conexión a internet funciona sin problemas

Para que me funcione debo estar subscrito con alguna forma de pago??? ya que no deseo eso...tengo licencia de estudiante y es tan solo para mi propio aprendizaje

Espero que alguien me pueda ayudar

Utilizo Revit 2016 con iMac a través de Parallels Desktop (por si esta información fuera relevante)

Un saludo

[lars-ake.johansson]

Hi,

- Have this ever worked on this system or is it something that is working intermittently?

If it has never worked, I would start by checking things like proxy and firewall settings and make sure you are not blocking any traffic:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

If this is working sometimes but not other times:

- Cloud you please post a Revit journal file from when it's not working.

- Are you using Revit in "Coherence View mode" or are you running in Desktop mode?

If you are using "Coherence mode", pleas try it in the 'full' desktop mode

http://kb.parallels.com/4670

Regards

[Anonymous]

Hi,

Thank very much for your answer....but nothing....I tried all your advises but.....I continue to have the same problem   :((

[lars-ake.johansson]

Hi,

Could you post a Revit journal file from when you get this error?

1. Start Revit

2. Try to log in

3. Close Revit

Post the last Revit journal-file here.

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Regards