Figured out a solution. It seems some hatch patterns in AutoCAD do not work well when imported as a symbol in Revit.
For our problem the hatch pattern used to create the logo is getting exploded the moment it is brought in the Revit template file as a symbol in 2023 and not 2021. So we recreated the hatch using a "solid" pattern with a boundary and created individual hatches for the each letter.