unable to view images in posts

[arkitek2ss]

for some reason, I'm unable to view images users post with the questions/comments.

is there a setting that I am missing?

[Viveka_CD]

Hi @arkitek2ss

Can you forward the link to the thread with images that you are trying to see?

Which browser are you using?

Regards,

[arkitek2ss]

take a look at "a new wall parameter". shows an image icon and when i hover over it, says that "contains an image". i can see/download those who attach an image.  

[Viveka_CD]

Hi @arkitek2ss

Can you please share the link to that specific post?

Thanks,

[arkitek2ss]

https://forums.autodesk.com/t5/revit-architecture-forum/a-new-wall-parameter/td-p/8018185

[Viveka_CD]

Thanks for the link @arkitek2ss

I am able to see the images. I tested on chrome/ firefox and safari

I'm wondering if clearing your browsing data, clearing %temp% folder, removing some extensions on your browser, resetting to default might help.

I'm not sure what browser you use, but the below may resolve the issue:

• For Firefox, under the "Content" tab, make sure that "Load images automatically" and "Enable JavaScript" are both checked (both are checked by default) and that there are no exceptions.
• For Mozilla Suite, under "Privacy & Security -> Images", make sure that "Accept all images" is selected. Also, under "Advanced -> Scripts & Plugins", make sure that "Enable JavaScript for" "Navigator" (or "Browser") is checked and make sure that, under "Allow scripts to:", a checkmark is included next to "Change images".
• For Internet Explorer, Tap or click the Compatibility View button to display the site in Compatibility View.
• For Chrome: Click "Settings" on the left and then "Show advanced settings" at the bottom of the page. In the Privacy section, click Content Settings. In the Images section, click "Show all images "recommended").

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

Regards,

[arkitek2ss]

Chrome.

yes to the Show all images.

while I am asking, is there a way to NOT download an image to view the attachment?

This is what I see

[Viveka_CD]

Hi @arkitek2ss

This is how I see it and I can save it on right-clicking on the image:

From the Google Chrome Help Forum!

1. Reset Chrome settings.

2. If the above steps don't work, create a new user.

3. Also, try toggling hardware acceleration: Go to Chrome Menu > Click Settings > Click Show Advanced Settings > Under 'System' uncheck/check Use hardware acceleration when available > Restart Chrome.

You can also try Chrome Canary
 It's a future developer version of Chrome with all the latest updates and features. It's possible the problem won't exist in a future version.

Let me know if this helps!

Regards,

[arkitek2ss]

actually, it something to do with my forum settings.  I can see the images when I'm NOT logged into my account but when I log into my account, the images are not there.

[Viveka_CD]

@arkitek2ss 

I see what you are saying. Let me see if I can get more help.

Regards,

[Viveka_CD · Accepted solution]

OK @arkitek2ss

I contacted the forum moderator, and they had a peek at your profile settings.

Apparently, you had 'html' turned off in your account so seeing embedded images was impossible.

The moderator has turned it back for you. let me know if you can see the images now! 

Please select the Accept as Solution button if my post solves your issue or answers your question. 'Likes' welcome!

Regards,

[arkitek2ss]

yes I can see the images now.

thank you.

greatly appreciate it.

[Viveka_CD]

Hi @arkitek2ss

I'm glad to hear that.

I think this is a moderator feature which is controlled internally.

Regards,