Site Designer

[Anonymous]

I cannot figure out how to get the Site Designer tab to show up on my ribbon. I have downloaded, uninstalled/reinstalled and downloaded the update and still no luck.

[jeffrey.sin]

Hi @Anonymous,

Welcome to the Community.

Which version of Revit do you have? Have you already checked and followed the suggested troubleshooting steps in this Autodesk Solution on Revit: Site Designer doesn't appear on ribbon after installation? Thanks.

[Anonymous]

Hi Jeffrey,

I am using 2018. And yes, I have already taken the step listed in the post you linked. I am out of ideas. I just downloaded a plugin (not Autodesk) yesterday and it worked fine. Not sure what I am doing wrong.

[jeffrey.sin]

Hi @Anonymous,

Thanks for the confirmation. When you go to the folder C:\ProgramData\Autodesk\Revit\Addins\2018, is Site Designer Extension showing up there?

[Anonymous]

No it is not... does that mean I didn't download it correctly?

[jeffrey.sin]

If it's not showing up there, it could be that the extension was not properly downloaded and installed. I suggest that you go back to your Autodesk Account, either go to Product Updates or click on Revit, select Downloads, and go to Updates & Add-ons tab, then download Revit 2018 Site Designer from there once again and use that to install the extension.

Let us know how it goes.

[Anonymous]

I went to download it again and it was already downloaded so I uninstalled it. Before I try to download it again, is there anything you suggest that I should do?

[jeffrey.sin]

Nothing out of the ordinary I guess, here's the link to the instructions from the Revit Help Guide: http://help.autodesk.com/view/RVT/2018/ENU/?guid=GUID-EC521BB9-83BF-4245-91F4-18ED94D2A284

[Anonymous]

,

OK, I noticed the add-in is in the 2017 program file but not the 2018 even after I downloaded the upgrade. Do you know why this might be happening?

[Anonymous · Accepted solution]

Downloading the update from the app located on my desktop fixed the problem. 

[jeffrey.sin]

Hi @Anonymous,

Apologies for not being able to get back to you sooner. That is awesome! I'm glad you were able to fix the problem you were facing and we appreciate you sharing your solution/workaround with us here.

Thank you.

[gccdesign]

Ditto, used the "Autodesk Desktop App".

GChapp

[Anonymous]

hi ! i have the same problem, i downloaded the zip you gived in link, but when i tried to install it, that not found, and the winrar closes !

[Anonymous]

Thanks very much this worked like a charm.