Silly question: Update without?

[mdhutchinson]

This is odd...

I rolled out Revit 2019 Update 2... one user said he apparently does not have 2019 yet.

Odd part is, I then installed Revit 2019... and when I went to install the point 2 update. It said it was already installed.

I looked in Programs and Features > View Installed updates and it did not show up. So I launched the point 2 update again and said yes to uninstall.  Then I launched again and it installed just fine.

I would have bet that it is not... but is is actually possible to install 2019.2 update without Revit 2019 installed first? 

[SteveKStafford · Accepted solution]

If I understand THIS PAGE well, it looks like Revit 2019 needs to be installed already to apply the update for 2019.2.

[mdhutchinson]

I have accepted your reply... as this is indeed what I have always knoiwn- it goes without saying pretty much that the software needs to be installed before you can install an update. In light of the fact I just got done installing Revit 2019,  it is a mystery why the update said it was already installed.

Nevertheless I am happy with your reply. 

[SteveKStafford]

The table has a grayed out portion which is a little confusing where it says "replaced by 2019.2". As such it might be mean that to download "Revit" right now to install will get you 2019.2. if that's true, then installing that fresh where no other version of Revit 2019 exists might account for your experience.

[mdhutchinson]

I take it all back!  I wasn't dreaming!

I had another user install 2019.2, but when he looked for Revit 2019 it was not there. 

See the proof in the screen shot below. Revit 2019 is not there... (View installed updates doesn't show the update either)

[SteveKStafford]

Is it possible your deployment image has had the update applied to it? That would mean any installation would install that version now. Check out the Readme file.

[mdhutchinson]

You telling me the picture in this case is not worth a thousand words?

No!  It is not possible!  I typically never add updates to a deployment even after the fact.

Revit 2019.2 update is clearly installing 'successfully' without Revit 2019 being installed.

Now the two computers that this happened to thus far do have Revit 2018 installed. One had Revit 2017 installed also.

I may do another test on this and repost to confirm.

[SteveKStafford]

The picture doesn't say anything about the deployment image used to install the software 🙂

Your text reply does though. What is the file (and size) of the update your user is accessing to do the installation?

[mdhutchinson]

Autodesk_Revit_2019_2.exe    681,212 KB

[mdhutchinson]

I really do not understand where you are going with this.

If Revit 2019 had not yet been installed, what difference does it make if the deployment had the update applied to it or not? None!

I have never seen this in the nearly 30 years of experience. Service Packs and Updates are traditionally very good at checking for the software it is intended to update.  Usually a clear message is presented.  

[SteveKStafford]

I understood what you wrote earlier to mean a user installed 2019.2 without having 2019 installed first. Is that correct? If so, what did they use to install 2019.2? Edit: I didn't see the image with files until I replied.

Edit again: I've read through again a couple times. It sounds like the 2019.2 update is "installing" but not detecting that 2019 isn't there to update. If so, that's not how we'd expect it to work. It ought to declare 2019 not found. Since it is "installing" but not really, when you install 2019 it becomes "necessary" to uninstall the update so it can install again "properly".

I wrote a message to Viveka to see if some installation folks can take a closer look.

[mdhutchinson · Accepted solution]

"...a user installed 2019.2 without having 2019 installed first?  . Is that correct? "

Yes, that is exactly what I mean. 

"If so... what did they use to install 2019.2  ?"

Rather old fashioned, right-click on the executable selecting Run as administrator.

I've not allowed users to run Autodesk Desktop App just yet. (granted, this would have prevented this)

And, we've experimented with Software Center at one point, but chose not to use that route.  Along with adding the update to a deployment image, these are the only ways I know of to install Autodesk software updates.

Thankfully this was a benign event. It was simple enough to uninstall 2019.2 update, then re-do the update, but only after Revit 2019 is installed first?

(I am a bit curious though... if Revit 2019.2 update can be installed without any Revit at all., I'd bet not.)

 

[SteveKStafford]

It does sound like their validation logic prior to "installing" is broken.

[Viveka_CD]

Thanks, @SteveKStafford 

The best person to answer this is our I&L expert @natasha.l 

Regards,