Script Error - Object doesn't support this action

[Anonymous]

Hello, 

I have been receiving this message when trying to render in the cloud. I uninstalled and reinstalled the program and I still get this error message. I have read the other forums about the script errors, but they do not seem to be the same. It was suggested to update internet explorer, but I have my revit default connected to chrome anyway. I am working in Revit 2017 on Windows 7. 

Thanks 

Kelsey 

[MostafaElashmawy · Accepted solution]

The problem is related to internet explorer.

even if Chrome is your default browser, some actions need Internet explorer.

Please upgrade your IE browser to newer than IE9 and try it again.

[Anonymous]

Thank you! Yes that worked by updating my IE to version 11.