Same window family looks different in views

[jnoordzij]

Hi,

I have two instances of the same family (type) placed, each in a different view.

View settings are exactly the same (Scale, Range, Detail, VG).

Still, the instances look different.

What can be the reason for this?

20181109 2.JPG

20181109 1.JPG

[Avaris.]

Maybe an instance parameter within the family does affect the view? For example, an elevation instance parameter, or visibility instance parameter.

[ToanDN]

Are they at the same elevation?

[jnoordzij]

No. One is on ground floor, other is on level 3. Both are offset 0.
But the view range settings of the two floor plans are the same.

[Avaris.]

hosted level of both windows corresponds with the floor plan? If so, could you upload the file for further troubleshooting?

[barthbradley]

Might be due to fact that Window & Door families are not cut based on the cut plane defined in project views.
Instead they are cut based on the cut plane defined in the family's plan view.  Strange but true. 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

[abello.zyth · Accepted solution]

---

@jnoordzij wrote:

Hi,

I have two instances of the same family (type) placed, each in a different view.

View settings are exactly the same (Scale, Range, Detail, VG).

Still, the instances look different.

What can be the reason for this?

20181109 2.JPG

20181109 1.JPG

---

Hi! jnoordzij,

It seems the curtain panel and some details of vertical mullion is missing. Did you manage to check the Visibility / Graphics Override maybe some settings for Curtain system messed up.

[jnoordzij]

Yes, thats why i dont understand two different results for one family.

[barthbradley]

Same Sill Height in both views?

[jnoordzij]

If you mean offset from base level, yes both are offset 0,0.

[barthbradley]

No. I said "Sill".   Aren't these Windows?  If so, you have a "Sill" height showing in the Properties. The Instance "Sill" Parameter. I'm not referring to "Default Sill Height" Type Parameter.  

You see, I'm guessing that the Windows are on two different levels, but both are host to the same Level.  For instance, both are hosted to Level 1, and the one you are seeing wrong is on Level 2.  Check the Properties. What's their Host Level reading?   

[jnoordzij]

No, there is no sill parameter, since this family was created from an empty
generic model template and then changed to window category.

[barthbradley]

Are they hosted to the same Level?  

...a Window Family with no "Sill Height" Parameter when placed in the Project???  You sure?  How about "Head Height"? 

[jnoordzij]

No. One is on ground floor, other is on level 3. Both are offset 0.
But the view range settings of the two floor plans are the same.

[barthbradley]

And you are reading that from the Windows' Properties; right?

Host Level.png

...Post your family.  

[Corsten.Au]

Hi

Seems cut plane of the Views are at different height..

As long as windows are cut at the exact same level, they should show same result..

cut plane

your second check should be, Detail level & Graphics display.. there is a possibility that some parts of the windows

are not visible in certain graphics. ( coarse, medium, fine. ) ( this you may fix in the window family )

but two views needs to be same to show similar graphics..

Detail Level

[Avaris.]

@Corsten.Au, that was the first he was excluding...

[jnoordzij]

Here are two screenshots showing the host levels and the view range settings. As you can see there is no difference.
I will attach the family as well.

20181112 02.JPG20181112 01.JPG

[jnoordzij]

Here is a download link for the family

https://we.tl/t-AHoDd2bBnx

[jnoordzij]

I am a donk. I overlooked that Frame Mullion category visibility was off.

My apologies!

Thanks to everyone for offering assistance 🙂 big ups to the community.