Revit slow to respond when switching between programs

libengan
Enthusiast

Revit slow to respond when switching between programs

libengan
Enthusiast
Enthusiast

Running Windows 11, Revit 2024, fully updated on both fronts.

 

When I have Revit open, switch my focus to any other program, and then click back to Revit, I always get the busy blue spinning windows cursor for 5 to 6 seconds (never more, never less) before Revit becomes resposive and I can work in it.  Doesn't matter what project I have open.  This is becoming really annoying, especially when I am referencing other programs while trying to work in Revit at the same time.  This doesn't happen with any other programs for me.

 

Revit when open is taking up 2,700MB of RAM, and I don't see any CPU spikes when switching to it.

My System:

Intel(R) Xeon(R) W-2255 CPU @ 3.70GHz

128 GB RAM

1TB SSD with 300+GB free

RTX 3080 GPU

 

Anyone else experiencing this?

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11 Replies
Replies (11)

AaronLuebke
Explorer
Explorer

Glad to see someone else has posted about this, I am also having this issue but it's intermittent. Sometimes it will switch between programs with no wait time, and other times it will sit and wait.

I'm on Windows 10 and Revit 2021.

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jay_colcombe
Mentor
Mentor

Most instances it results back to an Addin and you have to move them individually from the specific folder into another to try and pinpoint the culprit. 

I usually move them all out first to see if the problem still occurs before i go to far down the rabbit hole.

Slow response when switching views in Revit (autodesk.com)

Jay Colcombe

Autodesk Certified Instructor
Revit Architecture & Structure Certified Professional
AutoCAD Certified Professional
B.Sc. Hons Civil & Structural Engineering

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kmiller
Collaborator
Collaborator

Any chance anyone has any concrete resolution to this?  One of our users has also noticed this.  

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kmangieri85
Observer
Observer

I have this too in R25. Not always but most of the time. Can't figure out what triggers it. Reopening doesn't fix it.  Like others with same issue, the workaround is to click into ribbon space when reactivating the window and it doesn't do it.  Still annoying and mysterious.

harlan_brumm
Autodesk
Autodesk

Hi all, are you using a 3dconnexion device and have their driver installed?  https://3dconnexion.com/us/  - we have seen this problem when the driver is installed on the machine.  As a temporary fix, if you disable or uninstall the 3dconnexion software, it has shown to address this problem.



Harlan Brumm
Director of Product Management, Revit Core Capabilities and Collaboration Services

kmangieri85
Observer
Observer

I am!  It also has a glitchy thing that happens.. it will work when first opening the program but soon stops working.  The behavior is so typical, i don't even try to use it in revit though i love using in Revizto and Navis so don't want to get rid of it. dangit.

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kmangieri85
Observer
Observer

... I just moved the 3dconnection plugin for R24 to a different location, reopened, same issue :'(

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kmiller
Collaborator
Collaborator

Removing the 3dxWare software/drivers worked for us.  Temporarily fixing it by stopping the driver seemed to help too, but again.  Temporary solution.  We have old space navigators. 

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radulowZSS3X
Explorer
Explorer

This was it. Thank you!

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revitPWC6K
Participant
Participant

I am experiencing the same issue while installed driver for my 3D Connexion SpaceMouse Enterprise !

It is very frustrating i must have uninstalled driver and not to work with the 3d mouse in Revit ! it is ridiciulous !

Technical support from 3dconnexion wrote me that Autodes must do the fix .  Today i claimed  the case for support request (critical type) in autodesk support page.

 

Dear Autodesk Development team, what is going on?! please fix the issues for Revit 2022, 2023, 2024 and probably for 2025

 

ozgurCBFMD
Explorer
Explorer

Thanks all. I search and run Stop3Dxware then It works well. Then I removed 3DXService from Startup Menu. Seems fine. 

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