Revit 2023 instability

[james.levieux]

I've been having stability issues with Revit lately. Revit has been the most stable program I've ever used...until update 2023.1.5.  I was excited when 2023.1.6 was released but my stability issues have continued unabated. Also strangely my issues never trigger an issue report so I know it's not getting back to Autodesk.

Now I have a repeatable issue that I can't resolve. I've already spent several hours on this and now I want to find out if anyone is having similar issues before I start committing to more troubleshooting time.

The current minor instabilities happen quite often when just manipulating linework. I'll suddenly get a message that I need to save a recovery file. I do so, but since the program doesn't shut down, I continue working until it happens again. I might do the 2 or 3 times in a day. Occasionally the error crashes me out of the program, so I restart with and audit and do the same routine over again. This happens on several models so it's clearly a software issue so I've started to disable addins that I've installed or update recently.

The major repeatable issue is when I try to add a simple group of annotation (containing lines and fill patterns) to another group that contains (1 fill pattern and 1 tiny AutoCAD link). I've audited, exploded and purged the AutoCAD link and the crashing continues. The behavior is very similar to this from 2016:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Revit-stops-respon...

I can easily add the nested group, but when I click on the green check, it progresses to about 25% and then becomes completely unresponsive.

Regards,

James

[Basam.Yousif]

I will try to help here. A few thoughts:

- Why not go to 2025? everyone is on subscription now. Everyone has 2025.

- Is the origin point too far? the internal one I mean.

- 2023 and 2025 are known to be stable with no issues. 2024 is the crazy one in the family.

- Is your C:\ drive full? You need a 100GB free at minimum. This is the most common problem for Revit users. If your C drive is smaller than 1TB then you do not have a "Revit computer" and will always have crashing issues.

- Are your licensing components up to date? these cause a crash when they can't check or verify a license. Install all updates listed in the Access program.

- What addins do you have installed? (post a picture of your ribbon)

- What graphics hardware do you use? did you install the latest drivers directly from their website? (not via windows or third party)

- Do you clear your cache? (see attached PDF for procedure)

- DO NOT UNINSTALL REVIT. You might not be able to reinstall it! and what might be an easy-to-solve issue, will turn into an ordeal.

[Sleepingfish_Kuo]

100GB free at minimum?

I never have it. QAQ

I suggest.

1. Try move your project to a new project.

2. Check your familys, make sure the shape,lines locks to a reference plane, not another shape.

3. Don't explode dwg files in revit, unless you know how to purge all the new line types, text styles, hatch types...or something other.

[TripleM-Dev.net]

Hi,

Any of these issues also on other machine's / other users, with same project or different one's?

Really sounds like a system/hardware issue, maybe bad memory (Revit uses it intense so), or even a User profile.

Specs of the PC?

Workshared Model, size of model (MB's)?

Antivirus interferrence

Where is the model saved to (ACC, Network share, NAS..)

Have you looked into the journal?

- Michel