I am unable to export my model to an nwc file after I have inserted a Navisworks coordination model into my project.
I am able to create the nwc file up until a coordination model is inserted. After that I am no longer able to export to nwc. I have tried unloading and even removing the coordination model, however the same error (below) keeps popping up. Is there a workaround for this? Anything I'm missing?
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Hi @Anonymous
Sorry to hear that you are facing issues.
We will be able to investigate further if you send across your Revit file and recent journals. Let me know and I can send you a private upload folder.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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Hi @Anonymous
I've shared a private link to your email on the profile.
Please upload your journal file and Revit model to this folder.
I've also uploaded a collector utility to extract the files we need from you for further investigation:
Let me know if you have trouble accessing the folder and have you have uploaded the files.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Is there a typical length of time it takes to here back from the Support Team?
Hi @Anonymous
Thanks for checking back with me.
The issue is still in progress and I'm sorry that there has been a delay.
Appreciate your patience while we investigate this issue and as for the steps completed, the issue has been reproduced but we are investigating why this behavior occurs.
Thank you again for your patience while we are trying to identify the cause.
I will follow up with any updates from development as soon as I have them.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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Hi @Anonymous
As an update,
We were able to reproduce the issue in Revit 2019 that generates the warning, but not in Revit 2018.
is it possible that you can you try the same in Revit 2018 (updated)?
Please let me know if this works for you.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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Everything works fine in Revit 2018 (Version 2018.3.1.2).
I am still able to export nwc files after importing a Navisworks coordination model.
Hi @Anonymous
Thanks for confirming!
So this issue occurs only in Revit 2019.0.1, is that correct?
Thanks,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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@Anonymous
As an update, the development team has replicated the issue in R2019, not in R2018 and in the process of identifying what has changed in the Navisworks Revit exporter compared to the earlier version.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Anonymous
An update from the process of identifying what changed in the Navisworks Revit exporter compared to the earlier version:
The error is more in tune with an initialization problem and the Navis Core Engine has not been updated since Revit 2018 was released. We are still investigating if this could be the version or there is something else causing this behavior. I will share any further update.
I appreciate your patience while the testing is ongoing.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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I am having the same exact problem.
I think it is safe to assume that there won't be a fix before my coordination meeting tomorrow ![]()
Hi @Anonymous and @rudermann
While this issue is still under investigation by the development team, please try the below workaround for exporting, and let me know if this helps:
Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
I am having these problems as well. Please advise as to when we can expect a solution.
I was able to export only when I completely removed the coordination model.
This is still an issue. Please provide an update as to the status of the resolution. Thanks!
This has been fixed in Revit 2019 and tested and it resolves all issues
Install latest updated exporter from this link: https://www.autodesk.co.uk/products/navisworks/autodesk-navisworks-nwc-export-utility
Please let me know if this helps with your issue. Looking forward to your reply!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
I can confirm that I am now able to export a nwc with a coordination model loaded in, the nwc exporter removes your coordination model from the new nwc.
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