For those of you that are experiencing problems with the installation of Revit content, I would recommend the following:
- Access the Windows Control Panel and go to Programs and Features.
- Select the Autodesk Revit 2014 entry and click Uninstall/Change.
- At the main Revit 2014 maintenance page, click Add or Remove Programs.
- At the Add or Remove Content page, disable the checkboxes for each content pack, then click Next.
- When the updating process is complete, click Finish.
- Repeat steps 1 through 3.
- At the Add or Remove Content page, enable the checkboxes for each content pack that you want to install, then click Next.
- When the updating process is complete, click Finish.
The key is to remove all content before attempting to reinstall it. This is necessary because you are currently in a state where Revit is incorrectly under the impression that content installed properly. Steps 1 through 5 get you back to a state where Revit is aware that no content is installed and subsequent attempts to add content should be successful.
It is also VERY important to note that you must have an active internet connection when running through these steps because some Revit content may need to be downloaded during this process. I also recommend disabling any anti-virus software during this process to ensure that it does not block the download of Revit content.
Another recommendation is to add autodesk.com to the list of trusted sites in your Internet Explorer options. This can be accomplished through the following steps:
- Access the Internet Explorer Options dialog and select the Security tab.
- Select the Trusted Sites zone.
- Click the Sites button.
- Enter *autodesk.com in the "Add this website to the zone" field, disable the "Require server verification (https:) for all sites in this zone" option, and then click Add.
- Click Close.
- Click OK.
Finally, changes were made in the Revit 2015 installation and now Revit (the program) is installed separately from Revit content. For 2015 users, you need to launch the maintenance process for Autodesk Revit Content Libraries 2015 and not Autodesk Revit 2015.
Tony Michniewicz
Autodesk Revit QA
Tony Michniewicz
Revit Software QA Analyst