Publishing coordinates to a linked Revit file

[Keith_Wilkinson]

I have a very problematic file just now.  This solution with eTransmit worked as a 1 hit but any further attempts to publish to the new central file still fail.

I've followed all the processes listed above - detached and resaved the central file, reset shared coordinates, detached all RVT and DWG files, purged, audited... same error every time.

Definitely something hooky going on with this.... 

[Viveka_CD]

Hi @Keith_Wilkinson

Sorry to hear that you are having issues.

Can you send us your files for investigation? I can send you a private folder if you'd prefer.

Let me know.

Regards,

[Keith_Wilkinson]

Yes, happy for you to take a look - if you can send me a folder link I'll upload it.

Cheers

K.

[Viveka_CD]

Hi @Keith_Wilkinson

I've shared the private folder link with you.

Please extract your files and upload using the collector utility in the same folder.  

Let me know if you have any questions and have trouble accessing the folder.

Regards,

[Keith_Wilkinson]

Hi Viveka, I've uploaded the RVT file to the folder link you supplied.

[Anonymous]

@Keith_Wilkinson

This is what Steve Stafford shared with me when I had issues:

• Building Model: Make sure you have a Local File for it (I save to my own PC)
• Site Model: Change the saved path to the Building's Central File to your own Local File instead
• Site Model: Publish Coordinates
• Site Model: SwC (should succeed and get a prompt to Save changes to the linked file)
• Site Model: Close
• Building Model: Open your existing Local File SwC (passes shared coordinate data to central)
• Building Model: Close
• Site Model: Reset the path for the Building to the central location

Any future Publish Coordinates, if necessary, should work after that.

Just change the model names to model #1 and model #2 if not dealing with building and site models.

[Viveka_CD]

Hi @Keith_Wilkinson

I will also need your journal and the files extracted from the collector utility.

Please let me know when you are done uploading and I can start investigating your case.

Regards,

[Viveka_CD]

Hi @Keith_Wilkinson

I'm checking back to see if you had a chance to extract the files from the shared collector utility folder?

We need these files to start investigating your case.

Please see Revit - Collecting and sending diagnostic data to Autodesk Technical Support

Let me know if you have trouble accessing the upload folder.

I look forward to hearing from you.

Regards,

[Keith_Wilkinson]

Just uploading now.  Sorry for the delay.

[Viveka_CD]

Hi @Keith_Wilkinson

Thanks for sending the files over.

As the next steps, your files will be investigated and the issue will be reproduced for a resolution.

Regards,

[Viveka_CD]

@Keith_Wilkinson

Your journals indicate that you are on 2017.2. Can you confirm if you installed the latest update and resend the journal? 

Thanks,

[Keith_Wilkinson]

I'm on 2017.2.3.  This is a bit like pulling teeth... 

[Viveka_CD]

Hi @Keith_Wilkinson

I'm sorry you feel that way.

We are trying to reproduce the issue so we need to know the specific version this occurs.

I will follow up with any updates, and feel free to ping me @Viveka_CD

Regards,

[Keith_Wilkinson]

@Viveka_CD apologies I was just grumpy this morning.

Have you been able to successfully publish coordinates to it in any flavour of 2017?

[Viveka_CD]

Hi @Keith_Wilkinson

No worries.

We all have our days! 

Currently, your issue is in progress and a Problem report has been created.

I have parsed your journal and investigating the data for corrupt elements and the cause of this behavior.

The next step will reproducing the error and this will be further looked into by the development team.

I will follow up with an update.

Regards,

[Keith_Wilkinson]

Any progress on this?

[Viveka_CD]

Hi @Keith_Wilkinson

Thanks for checking back!

Please try the below steps and let me know if this resolves your issue:

Deleting the columns and resaving the model allows the coordinate changes to be saved. Column element ID’s:

4405437,4405760,4405786,4405798,4405811,4405812,4405813,4405814,4405908,4593740,4600086,4670855,4670999,4671102,4671271,4671370,4671477,4671540,4671661,4671714,4671787,4671840,4671937,4672050,4672103,4672200,4672303,4672360,4672559,4672638,4672819,4738118,4738407,4738445,4738490,4738543,4738593,4738633,4738679,4738680,4738681,4738682,4738683,4738684,4738685,4738692,4738693,4738694,4738695,4738696,4738697,4738698,4738745,4738746,4738747,4738748,4738749,4738750,4738751,4738894,4738895,4738896,4738897,4738898,4738899,4738900

Also, cut and paste the columns into a new file and link it in instead

(that will allow them to stay isolated but keep the geometry.

Let me know if this helps resolve your issue.

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

Regards,

[Keith_Wilkinson]

Hi @Viveka_CD,

Apologies I've been out and about all week so not had a chance to check this yet.  However I have a couple of questions;

• how did you identify there was an issue with the columns that were listed?
• what is the issue with the columns that are listed?
• is there a way the columns can be fixed rather than deleting them?

Cheers

K.

[Viveka_CD]

Hi @Keith_Wilkinson

Thanks for responding!

The corrupt elements were identified internally by the development team.

I would suggest that you cut and paste the columns into a new file and link it in instead.

Meanwhile, please try the steps listed in my previous post and let me know if this works.

Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!

Regards,

[Viveka_CD]

Hi @Keith_Wilkinson

Let me know if you need additional information. You are welcome to unmark the solution and continue the conversation if you'd prefer.

Regards,