PROBLEMS WITH LANGUAGE

[gonzalez.alberto]

Using my REVIT 2015 ENGLISH version with the english package installed, in my SPANISH SOFTWARE , when I create a Project, in the Project Browser appears Texts in English and "(......)" in Spanish. My project can´t do any reference to Spanish. How can I do to Delete the Spanish Texts?

Thanks in advance

Alberto

[Alfredo_Medina]

@gonzalez.alberto Please refer to this article about Revit.ini and configurations about language:

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/CloudHelp/cloudhelp/2017/...

[gonzalez.alberto]

Thanks a lot. I´m sorry but your answer don´t help me so much in this case.

I found the solution . The problem was that I was using a Spanish titleblock  template into a English version of Revit.... that´s why I have texts in Spanish.

Anyway it´s incredible that Autodesk as Seller of the software don´t give support to the users when something like this happens... I wrote to them and the answer to me that they don´t give this kind of support to the users that buy its sowftware...

Thank you so much for your help !!!!!!!

[Alfredo_Medina]

I am glad to know that you found the solution. I agree, that was definitely a bad answer from Autodesk technical support. 

[RDAOU]

Shocked! It's hard to believe that was what they replied! They have been always so helpful and prompt when we send a ticket...okay, sometimes the reply wasn't up to our expectations in terms of the solution we were hoping for or the answer wishing to get but they never refrained from providing support!

Note: the software is no longer bought these days it's more like a subscription (kinda rent that comes with services) so I'm not sure how support would tell you "users who buy the software" probably it was a misinterpretation or misunderstanding 

BUT ITS GOOD YOU FOUND A SOLUTION