Problem regarding using Enscape.

Problem regarding using Enscape.

Anonymous
Not applicable
3,997 Views
5 Replies
Message 1 of 6

Problem regarding using Enscape.

Anonymous
Not applicable

This error pops up when I try to use Enscape.My laptop has a Intel 400 gpu and Raedon hd 7670 gpu,it seems that the software isn't able to detect the AMD raedon.

I've already tried going to configure switchable graphic and settings Revit to high performance.

Capturex.JPG

0 Likes
3,998 Views
5 Replies
Replies (5)
Message 2 of 6

Alfredo_Medina
Mentor
Mentor

@Anonymous Have you contacted Enscape's customer support?


Alfredo Medina _________________________________________________________________ ______
Licensed Architect (Florida) | Freelance Instructor | Profile on Linkedin
0 Likes
Message 3 of 6

barthbradley
Consultant
Consultant

@Anonymous wrote:

it seems that the software isn't able to detect the AMD raedon.

 


I'm reading the error message differently. "Enscape is using your GPU from AMD".  Sounds like it's detecting it, but not liking it.  Go to the Enscape website and see if it's supported.   

0 Likes
Message 4 of 6

Anonymous
Not applicable
What version of Enscape? May need to update your driver?
0 Likes
Message 5 of 6

Anonymous
Not applicable

We have the same problem! I contacted enscape support and revit support but anyone helped me to resolved this problem.

 

Did you understand how to resolve it?

0 Likes
Message 6 of 6

SP-PRAJAPATI
Enthusiast
Enthusiast

im getting same error!

0 Likes