Plugin Engine Not Found Message - Working with TransMagic STEP Exporter

[Anonymous]

Folks,

     I am a recent user of Revit, having been tasked to retrieving models from it and translate them into STEP files that can be used by CAD programs like NX, CATIA, and so on.  Working with Revit 2017, I got a hold of the TransMagic Add On STEP Exporter, but I am getting confusing messages as to why the program will not work (see attached JPGs and Log File).  Anyone have some hints?

Matthew A. Sawtell

Engineering Data Manager

Fermi National Accelerator Laboratory

P.S. I was directed here from another forum -  https://forums.autodesk.com/t5/revit-live-forum/an-error-occurred-while-preparing-your-model/m-p/713...

[Viveka_CD · Accepted solution]

Hi @Anonymous

A plug-in can be deployed by placing it in one of the ApplicationPlugins or ApplicationAddins folders on a local drive. Can you confirm the location?

Click HERE for more information

Default locations:

%appdata%\Autodesk\Revit\Addins\2017
-> Revit custom plugin folder; you can put here your own .addin files which will be added automatically to the Add-In Ribbon upon start. An .addin file is just a reference which is storing some information about your plugin, like the ID or the path to your .dll (which can be stored anywhere or also in the same folder)

C:\Documents and Settings\All Users\Application Data\Autodesk\Revit\Addins\2017
-> Revit standard plugin folder where you will find the most of your 3rd-party plugins (usually including the .addin and .dll files)

From you journal file it looks like you have the latest update. You can install updates by signing in to your Autodesk Desktop app.

Note: You may need to adapt the paths if your system is configured differently. 

Also can you confirm if your systems requirements match for being able to run this plugin? 

Let us know if you were able to resolve your issue.

Please select the Accept as Solution button if my post solves your issue or answers your question. 

[Anonymous]

Viveka,

     Not going to lie, I have a system admin that is handling the installs - but the path that I am digging up the journal files from is C:\Users\sawtell\AppData\Local\Autodesk\Revit\Autodesk Revit 2017 and searching for the ApplicationPlugins on C: Drive is showing me C:\Program Files\Autodesk\ApplicationPlugins and C:\Program Files (x86)\Autodesk\ApplicationPlugins, which do not appear to show any sort of Plug-In Engine.  I have forwarded your message to my system admin to see if this gives him an idea or not.

[Anonymous · Accepted solution]

Viveka,

     Just wanted to follow up with this, the issue was a Windows Registry error, couple lines of code and it was corrected.  Thanks for attempting to help.