Hi
If you want you may post your support question with Autodesk https://knowledge.autodesk.com/contact-support
If you want some help in this forum, please post your Journal file, MSINFO file so that we can help troubleshoot the problem for you.
Please make sure you have all the Updates for Revit installed. https://forums.autodesk.com/t5/revit-architecture-forum/announcement-revit-2017-2-3-and-revit-lt-201...
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If you can please attach some journal files to a cloud service (A360, dropbox,etc.) and provide a link here. Here is some information where to find the journal files
http://autode.sk/2vHGzBK
Or you can paste this text in Windows explorer address bar or press WinKEY+R and paste it
"%LOCALAPPDATA%\Autodesk\Revit\Autodesk Revit 2017\Journals"
there. It will open up the folder. Find the latest 5 journals, select them, and Right click Sent To> Compressed folder. Upload the zip file to the cloud service.
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