Hello all,
First post here, I hoped that I would never have to write here, but the circumstances have changed. 3 weeks ago, my team noticed issues with syncing the model to central. It happened at the same time as there were minor issues with Autodesk serves. From that moment, we are getting regular fails regarding synchronizing the model back to the cloud, especially when the changes done in a local file are quite big. I thought that it might be only a temporary problem (one time it works, another time it doesn't), so we just ignored it and continued working.
Unfortunately, just two days ago when I wanted to separate our apartment clusters from the building design and put them to the other project to make the building file a bit lighter, I noticed that I can't publish any new file which consist of the elements from the main project. It looks like there is some embedded error within the elements, which is super suspicious.
I did all of the steps posted by Autodesk: auditing, publishing new version of the main project, removing cache files, removing links, checking and auditing each link separately, asking other users to do the same procedure. No results. The issue still persists.
I honestly don't know what else I can do.
I checked the log files and I found that error when trying to publish the models.
I would appreciate any help!
'C 07-Sep-2022 19:33:50.860; 0:< Other Exception while interacting with Revit Server. Please contact technical support.
' 0:< 1 ModelServerState "serverBasedNotConnectedUiAlreadyDisplayed": Current server = ":https://model15.skyscraper.autodesk.com/", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Connected"
' 0:< 2 ModelServerState "Created": Current server = ":<Not Determined>", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Internal Error"
' 0:< 2 ModelServerState "Created": Current server = ":<Not Determined>", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Internal Error"
' 0:< 1 ModelServerState "Destroyed": Current server = ":<Not Determined>", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Internal Error"
' 1:< Operation - ServerDataStorage::unlockData: ModelSessionToken: User's Name bartlomiej.kotulaWQDTG, User's Machine Name GRO-D63MDK3, Operation GUID 6715d1f4-51b5-4980-9cc8-65802b038d18, Central server = "https://model15.skyscraper.autodesk.com/", Path = "CLD:\\US\{00b27a56-42e0-4e41-95e2-ac898a5be3d9}000_Cluster Modeling\{601e558c-c489-4e52-91ff-2ee78305f2e7}Project1.rvt",
' 1:< 1 ModelServerState "serverBasedOperationIsAllowed": Current server = ":https://model15.skyscraper.autodesk.com/", Model server = "https://model15.skyscraper.autodesk.com/", Model server state = "Internal Error"
' 1:< Server error on relinquishing data lock
'C 07-Sep-2022 19:33:50.862; 1:< Server Command was skipped as it was unlikely to succeed.
' 1:< DummyStorage destroying DataStorageInterface 0x000002E6AF253580
' 0:< DummyStorage destroying DataStorageInterface 0x000002E6E0909FA0
' 1:< ::436:: Delta VM: Avail +148 -> 134173062 MB, Used 5154 MB; RAM: Avail -2 -> 13872 MB, Used +0 -> 1813 MB
' 1:< GUI Resource Usage GDI: Avail 8861, Used 1139, User: Used 610
' 1:< API_ERROR { Autodesk.Revit.Exceptions.InapplicableDataException exception(The current model is not a cloud model.) was thrown from a handler of Autodesk.Revit.Proxy.DB.Events.DocumentSavedAsEventArgsProxy event. The API event handler was registered by application Collaborate (14f73f04-900e-4e24-8d85-44c71092b6e9). Changes made by this handler are going to be discarded. }
