images turn black when opening file

[mdcoop_ak]

I have an issue with revit turning images that I have loaded into a drawing to all black.  I have to reload each image every time I open a file.  Is there a way to alleviate this issue?  I've included a screen shot that will hopefully help explain my case.

Thanks,

Mike

[ToanDN]

I have had it happened occasionally if I use PNG files, try JPG or TIFF instead.

[mdcoop_ak]

Thank you for the quick reply,  The screen shot I posted was of two images in my file, the top image is a .jpg, the lower image is a .png.  I probably should have included this info in my original post.  I am not sure if its some Revit setting, or my machine.  I can reload each image and print just fine, but when I close a project and re-open, all my images turn black upon re-opening.

[barthbradley]

Are Images are you talking about?  Your top screen shot looks like a full screenshot of a sheet view with black background.

...I would suspect a Graphics issue. Maybe card. 

[micah]

I am having the same issue. My graphics card is a good one, and Revit was not doing this for this project or at all until now. I have attached a screenshot for reference. I do not see any accepted solutions on this. Any ideas? 

[bin]

It happens to me occasionally, when I use PNG with transparent background. It’s fixed after I saved the image into JPG with white background. Most of the time the PNG works just fine.

[mdcoop_ak]

Sorry for late reply.  The black images are the inserted files.  I have my background set to that yellow-ish color.

[bin]

If you open an image file in Photoshop, you will tell the transparency by seeing the chessboard background instead of a sold color.  I sometimes will make a PNG image with transparent background so I can trace it or merge it into my drawing. But sometimes it will become very slow or turn black just like yours. If I just  want to drop it into a view or a sheet. I will make it a JPG. 

I’m not sure whether this is the problem because you said one of the image is a JPG. I usually save a file to JPG and it automatically fill the background with sold color(white). 

Maybe just open your image in photoshop or paint and Bucket fill the same color as your Revit background. 

[ToanDN]

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@mdcoop_ak wrote:

Sorry for late reply.  The black images are the inserted files.  I have my background set to that yellow-ish color.

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It has been a mystery for me. 

For example: I inserted PNGs to a Revit file from my home laptop, they looked and printed fine.  Closed and re-open the files on any computers including the same laptop and the PNGs turned black.  But if I inserted the same PNGs to the same Revit file from my work computer then they never turned black when re-open on any computers.  

Therefore, if I needed to inserted images from my laptop, I just convert them to JPGs first.