How to tell if Revit is not responding or taking a long time to load

[cory.simons]

Hello, is there a way to tell if Revit is just taking a long time to load something vs not responding at all?  Sometimes my Revit will say "(Not Responding)", but then in 10 minutes or so it will load and be fine.  Other times, I could leave for 30 minutes and it still says "(Not Responding)".  I can't tell either way, and was wondering if anyone has any way to tell the difference.  What do you do?

[barthbradley]

10-30 minutes to open?! I would start troubleshooting the root cause before progressing on the project. You may not get another shot at it. 

Can you post the Journal File?   

About Journal Files | Revit Products 2017 | Autodesk Knowledge Network

FWIW: Slow start up in Revit | Revit Products | Autodesk Knowledge Network

[cory.simons]

Hi Barthbradley,

It opens the file, but when I go to open the materials tool or the paint tool, it freezes/takes a long time to load.

I purged my file but it is still taking a long time each time I open one of these.

My latest journal file is from 02/09, please see the attachment.

[barthbradley]

2021? Material Thumbnails are refreshing slowly or not at all?  If so, this is a known issue and unresolved issue in 2021. Seems to have been resolved in 2022 though.  

Slowly refreshing material thumbnails while opening the material browser in Revit 2021 | Revit Produ...

[syman2000]

Do you have lots of CAD import/link or other adaptive component?

[cory.simons]

@barthbradley It eventually loads.  It just goes very slowly.  I am using Revit 2020.
@syman2000 I have some CAD lines I had to import.  But I don't understand, why would this cause the Materials to load so slowly?

Thank you both for the responses, greatly appreciating the info.

[minjie.wang · Accepted solution]

@cory.simons I am the produce owner of Revit development team. I have encountered a case that enabling material browser would become very slow due to the disconnection with VPN if some the material or appearance assets are saved on a local server. When reading your journal file, I found most of time has been spent to try to find a central file: "\\wdpartners.com\gfs$\Production$\WAL\PD\WALPD0001_2900_Fuel_Center_Anywhere_USA\03-Build\02-Arch_Eng\WD-ConDocs\1440 Proto\SUP-1440C_FUEL_CANOPY_A_V18.rvt". Could you double check if there are some issues related to the central file or local server connection? If it still does not work, we may need your model and more specific reproducing steps to investigate the problem. Since the root causes behind a performance issue could be very complicated. My email address: minjie.wang@autodesk.com. Please feel free to contact me if you have any question.

[dplumb_BWBR]

I'll often go into Task Manager to see if the app is actually using CPU or doing any IO operations.

You'll probably have to click on the Column Headers and Add the I/O columns

If CPU is > 0, Revit is busy thinking

If the I/O reads and/or writes are changing, Revit is using either your hard drive or the network

[Daniel_Dulguerov]

Sorry for the necropost but what if it looks like this in task manager? I've been waiting for over 20 minutes after making a change in a group that I used to edit apartment units in an apartment building and Revit has still not responded. Is it a lost cause? 

[LyleHardin]

The way I usually tell is looking at the Task Manager. If the Memory is bouncing around, then it's working on something. If not, it's probably hung up and you can kill it.