Furn fam made in sketchup not showing up in model in plan but does in section

[gnarkill283]

We have a sketchup model inserted into a furniture family. When we load the family into our model and place it, it won't appear on plans but it will in section. We don't have any filters or vg settings turned off. We can see the furniture in plan but only in reveal hidden objects mode.

[Sahay_R]

Please share the family.....

[gnarkill283]

Here it is. I tried adding it to a new model and the family shows up fine. So I guess it might be some setting in our model.

[Sahay_R]

The family is OK (even though I have my own opinions about the advisability of using non-native geometry in Revit - this is a comparatively simple piece of furniture that can be easily modeled in Revit). I have attached a file where you can see the family has been inserted and is resplendent in its' glory.

Can you share a stripped down file that shows the behavior?

[gnarkill283]

Unfortunately I can't. The model is huge. I did manage to get it to appear in a callout where I turned off our furniture filter. The furniture plan where we want to see the furniture obviously does not have this filter. This plan is also where we can see the furniture in reveal hidden elements mode but can't unhide it.

[Sahay_R · Accepted solution]

Then check out things like elevation, phase, workset, VG categories (go to Imported Categories, make sure that Imports In Families is checked), filters, View Template, etc. 

Unless I actually see the behavior, I can't give you better advice.

[gnarkill283]

Could it be a bug since its parent view is the overall ground floor which has the filter on? The callout I just made which shows it fine also has the ground floor as its parent view.

[Sahay_R · Accepted solution]

Remodel in Revit. Again, since I cannot see the actual behavior I cannot give any better advice.

[MC4MM7Z]

I had the same problem this morning with a furniture family. Turning on Imports in Families was exactly what I needed. Thanks!