Error when loading families

[Anonymous]

Hi, I have been working on a projects for 3 weeks already, but until yesterday, when I do modifications inside a previously loaded family then reload, it shows a serious error message. Note that the families that I am trying to reload were already in the project for already 3 weeks. And now, it turns out that even when I load new families (door,windows,generic models,etc), now it shows error.

This only happens in this particular project.

I purged my project already but still the problem is there.

I attached the error message and the rvt file 2019. Thanks in advance.

[Anonymous]

Hi, I have been working on a projects for 3 weeks already, but until yesterday, when I do modifications inside a previously loaded family then reload, it shows a serious error message. Note that the families that I am trying to reload were already in the project for already 3 weeks. And now, it turns out that even when I load new families (door,windows,generic models,etc), now it shows error.

This only happens in this particular project.

I purged my project already but still the problem is there.

I attached the error message and the rvt file 2019. Thanks in advance.

[ennujozlagam]

hello, i don't see any error messages? try to tick AUDIT before opening the files and install latest updates from autodesk and see if helps. thanks

[ennujozlagam]

hello, i don't see any error messages? try to tick AUDIT before opening the files and install latest updates from autodesk and see if helps. thanks

[Anonymous]

Hi @ennujozlagam. Thanks. It's weird. I feel that my project is corrupted and cant find the root of the problem.If you dont mind, can you try to edit a window family, change a parameter, then reload it to the project. Mine, keeps receiving the error message. Seems like as of the moment, I can only work around with the families that I have loaded in the past and cannot make any more additions to it. This will be hard if I will have any revisions in the future...To add to the problem, when I want to create assembly views, my project crashes :(. I have no idea what went wrong in my project. Thanks so much

[Anonymous]

Hi @ennujozlagam. Thanks. It's weird. I feel that my project is corrupted and cant find the root of the problem.If you dont mind, can you try to edit a window family, change a parameter, then reload it to the project. Mine, keeps receiving the error message. Seems like as of the moment, I can only work around with the families that I have loaded in the past and cannot make any more additions to it. This will be hard if I will have any revisions in the future...To add to the problem, when I want to create assembly views, my project crashes :(. I have no idea what went wrong in my project. Thanks so much

[ennujozlagam]

hello, i edit your window family W14 parameters change the width to 1800 and load into projects and it works fine, no issues. as i have said before did you install latest updates from autodesk. i will attached your revised file. thanks

clear as much as possible your warnings messages.

use the attached your file.

thanks

[ennujozlagam]

hello, i edit your window family W14 parameters change the width to 1800 and load into projects and it works fine, no issues. as i have said before did you install latest updates from autodesk. i will attached your revised file. thanks

clear as much as possible your warnings messages.

use the attached your file.

thanks

[Anonymous]

Also, I tried to open the project in different computers. That means, the system is not the problem.

[Anonymous]

Also, I tried to open the project in different computers. That means, the system is not the problem.

[ennujozlagam]

hello, what do you mean the system is not the problem?? did you managed to open in other computer and no issues at all???. thanks

[ennujozlagam]

hello, what do you mean the system is not the problem?? did you managed to open in other computer and no issues at all???. thanks

[ennujozlagam]

if you managed to open in other computer without issues then you have to clean uninstall your revit program and reinstall again. it could be your revit program, some files are corrupted. thanks

[ennujozlagam]

if you managed to open in other computer without issues then you have to clean uninstall your revit program and reinstall again. it could be your revit program, some files are corrupted. thanks

[Anonymous]

Hi, I mean, my system(computer/machine) is not the problem since I tried it in other machines, and found the same issue. Thanks.

Thank you so much for giving time to reply. I download your model, and I have the same issue (I even tried it in other machines). Does it matter if I'm using a Student Version? Also the thing is, my project was working perfectly fine last week. 

[Anonymous]

Hi, I mean, my system(computer/machine) is not the problem since I tried it in other machines, and found the same issue. Thanks.

Thank you so much for giving time to reply. I download your model, and I have the same issue (I even tried it in other machines). Does it matter if I'm using a Student Version? Also the thing is, my project was working perfectly fine last week. 

[ennujozlagam · Accepted solution]

no issues if you are using student version, try to install latest updates from autodesk and see if helps. thanks

[ennujozlagam · Accepted solution]

no issues if you are using student version, try to install latest updates from autodesk and see if helps. thanks

[Anonymous]

If it's not the computer and also not the program, then the problem must be coming from the project itself 😞

[Anonymous]

If it's not the computer and also not the program, then the problem must be coming from the project itself 😞

[Anonymous]

OMG:) I install updates and my project works fine again. Thanks for your help. You save me from deadlines:) 

[Anonymous]

OMG:) I install updates and my project works fine again. Thanks for your help. You save me from deadlines:) 

[jmend50897]

I don't know how I can access my load family.

[jmend50897]

I don't know how I can access my load family.

[jmend50897]

nothing pops up like furniture, mirror, tables when i try to look for them

[jmend50897]

nothing pops up like furniture, mirror, tables when i try to look for them