Dynamo

[Anonymous]

Though I realize that i must post this could be out of context here, at the Revit Forum , but I belive this is an installation problem which occurs when I install dynamo studio. I checked out the web for anybody with a similar problem, and as it turns out ( http://knowledge.autodesk.com/support/inventor-products/troubleshooting/caas/sfdcarticles/sfdcarticl... ) the link mentioned does address the same problem but the solution of disabling the antivirus doesnot work for me.

I am attaching a screeen shot of what appears to be the problem,

Any help would be appriciated

[dzanta]

try downloading the dynamo studio installation files again

disable any antivirus, spyware, malware software

log in with a user who has admin rights

install dynamo studio

[Anonymous]

Tried all that

[dzanta]

i would suggest contacting autodesk tech support so they can remote into your system to help with the install.

[Anonymous]

okay, this may sound like a stupid question but how does one get in touch with autodesk customer support? all the sites and links I explored end with "ask the community" is there an email Id or helpdesk where I can contact them ?

[dzanta]

If you have autodesk software on subscription, you can send them an support ticket via email by going into your www.autodesk.com/account website and clicking the Support options on the upper right corner.