DFX/DGN import not working when file was exported from 3ds MAX 2019

DFX/DGN import not working when file was exported from 3ds MAX 2019

Anonymous
Not applicable
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Message 1 of 5

DFX/DGN import not working when file was exported from 3ds MAX 2019

Anonymous
Not applicable

I can get it to load into revit but it gets stuck at 3% then it just goes into what seems like error, i have let this run for 24 hours and it still is not finished.  Anyone able to take a look at a file.

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Message 2 of 5

martinTstewart_Adsk
Autodesk Support
Autodesk Support

 

Hi bderry,

 

  • What Revit release are you using?
  • Do you have AutoCAD? Could you bring it into AutoCAD first and save as DWG to see if DWG works better?
  • Or have the 3DS Max source export directly to DWG instead for you?
  • Are you sure you want to "import" rather than "link" into Revit?
  • Could it just be the size of the file that is the issue? How big is this file?
  • Maybe it's bogging down due to your hardware specs(?) How much RAM are you working with?

 



Martin Stewart
AEC Support Specialist
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Message 3 of 5

Anonymous
Not applicable

-We are running the most current version of Revit 2019.

-We have done it with every file type that Revit can import.

Are you sure you want to "import" rather than "link" into Revit?

  • Are you sure you want to "import" rather than "link" into Revit?

-No I am not sure but every way that I import/link it isn't able to import. It gets to 3% and then hangs.  I have let it go for 2 days and it hasn't imported.

For context.  I can make the file into a obj and bring the file up in Microsoft paint 3d without issues.

-it is a 2 gig file.  I can import it into 3ds max without issues.  If I could output a revit file from 3ds it would be a lot easier.

-I have 12 gigs of ram on this computer but can go up to 32 gigs of ram if needed.

 

 

 


@martinTstewart_Adsk wrote:

 

Hi bderry,

 

  • What Revit release are you using?
  • Do you have AutoCAD? Could you bring it into AutoCAD first and save as DWG to see if DWG works better?
  • Or have the 3DS Max source export directly to DWG instead for you?

  • @martinTstewart_Adsk wrote:

     

    Hi bderry,

     

    • What Revit release are you using?
    • Do you have AutoCAD? Could you bring it into AutoCAD first and save as DWG to see if DWG works better?
    • Or have the 3DS Max source export directly to DWG instead for you?
    • Are you sure you want to "import" rather than "link" into Revit?
    • Could it just be the size of the file that is the issue? How big is this file?
    • Maybe it's bogging down due to your hardware specs(?) How much RAM are you working with?

     


  • Could it just be the size of the file that is the issue? How big is this file?
  • Maybe it's bogging down due to your hardware specs(?) How much RAM are you working with?

 


 

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Message 4 of 5

ToanDN
Consultant
Consultant

A 2GB DXF file to import in Revit is huge.  12GB RAM is certainly too little for this task.  Try it on a computer with 32GB or more RAM.

 

Another option is to break down the file into smaller chunks and import them.

Message 5 of 5

Anonymous
Not applicable

We have tried to load the files with 32GB of RAM and it is still not working. It keeps stalling at 3% continuously. We will install the program on a machine with 64GB of RAM to see if it will work.

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