Desktop Connector 16.11 error

Desktop Connector 16.11 error

dhakshanamurthy.sriraman
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Desktop Connector 16.11 error

dhakshanamurthy.sriraman
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Hi Everyone,

We are encountering an issue when trying to open a Revit file, it shows the error message and my desktop connector keeps shutdown and its asking to remove few folders.

Has anyone encountered this issue before or have any suggestions on how to resolve it?image.png

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Message 2 of 5

HVAC-Novice
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I got nothing except to make sure you have the very latest build. Just saying since you only list the very first numbers of your version:

HVACNovice_0-1734437891305.png

 

Revit Version: R2026.4.2
Hardware: i9 14900K, 64GB, Nvidia RTX 2000 Ada 16GB
Add-ins: ElumTools; Ripple-HVAC; ElectroBIM; Qbitec
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Message 3 of 5

RSomppi
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@dhakshanamurthy.sriraman wrote:

We are encountering an issue when trying to open a Revit file via Desktop Connector.


Is that even a viable workflow? I always open projects from Revit.

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Message 4 of 5

dhakshanamurthy.sriraman
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Not a project file,It could be family file or any other format file

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Message 5 of 5

dhakshanamurthy.sriraman
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Contributor

And its resolved now after installing and uninstalling the Desktop connector, and this is happend for few more users who updated to latest desktop connecter version.

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