Community

corrupt file for one user

corrupt file for one user

Anonymous
Not applicable
564 Views
3 Replies
Message 1 of 4

corrupt file for one user

Anonymous
Not applicable
‎03-04-2020 02:37 PM

We're using BIM360 for a project which has 4 linked models into a site combined model. All models are opening fine on every user's PC except for one. Suddenly one user is getting a corrupt file error while opening a building model. He doesn't get this with any other model and no other user is getting this when opening the same model he's trying to access. 

 

we've audited the file, deleted local copies and checked the space on his PC. All check out fine. 

 

Any other ideas? 

0 Likes
Like
Report
565 Views
3 Replies
Replies (3)
Message 2 of 4

hmunsell
Mentor
Mentor
‎03-04-2020 03:06 PM

Not as familiar with B360 as I should be, can you delete your local and re-create it?

Howard Munsell
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.



EESignature


0 Likes
Like
Report
Message 3 of 4

Anonymous
Not applicable
in reply to hmunsell
‎03-04-2020 03:28 PM

Yes we've done that a few times and we still get the same error. 

0 Likes
Like
Report
Message 4 of 4

ennujozlagam
Mentor
Mentor
‎03-04-2020 04:59 PM

all user's of worksharing file should have the same Revit build. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
0 Likes
Like
Report
Report a website issue