Browser for Cloud Autodesk Families stuck not loading

Browser for Cloud Autodesk Families stuck not loading

richH5Z5C
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Browser for Cloud Autodesk Families stuck not loading

richH5Z5C
Enthusiast
Enthusiast

Just today the browser window for "Load Autodesk Familes" from the cloud the window opens but won't load - just stays with a loading type animation. Internet is connected, I've restarted the PC and my colleague on the same netowrk can open it fin on his PC. Bit stuck!

 

Looks like the below:

 

Screenshot 2023-02-13 125808.png

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Message 2 of 2

richH5Z5C
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Enthusiast

Found the solution in this post https://forums.autodesk.com/t5/revit-architecture-forum/load-autodesk-families-won-t-open/td-p/11747...

  • Close Revit
  • rename CefCache to _CefCache (its in "\AppData\Local\Autodesk\Revit\Autodesk Revit 20XX\")
  • Restart Revit

 

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