Anyone have this issue before? Any time I try to open the Load Autodesk Families browser it gets stuck trying to open and stays on this blank screen.
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Firewall? Disable Firewall and try again. Does it work now? If so, it's related. Go from there.
I didn't realize Autodesk put my response via email on hold for 2 days before releasing it.
Hi, I was just wondering how do I locate the navigation tool to rename the CefCache ? I just recently came across the same issue within Revit when I clicked on the "Load Autodesk Family" I saw your solution but wasn't sure how find the navigate in order to find and change the tag. Thank you.
I did as you have instructed, however, I still am not quite sure where to located things. Could you just list out a step by step starting from the file explorer part? I hate to keep bothering you, but I'm not very good with knowing how to edit things, it would be helpful to know a step by step. I would appreciate it if you could. Thank you.
i finallyyyyy found out how . you need to open a revit file like normal, then go to file (top left) and press "options" after that you go to "cloud model" then select "browse" after that a window where some files will come up and one will be labeled "Autodesk Revit 2025" press that one then on the bottom of the window you will see "file name" and it will have something like C: User/bala bla bla (ill attach pics) copy this and go to your file explorer and select Windows C: (drive), it will allow you to search the drive on the top right of the screen and just paste that file name in the bar, after that it will load the file "Autodesk 2025" press it and you will find a file name "CefCache" just rename it to "_CefCache" as you would normally rename a file. you will have needed to close revit so it can allow you to rename the file btwThis i the file name you need to copy
go here in file explorer and paste the file name to the top right corner where it says search C: drive
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