Adui21res.dll

Adui21res.dll

IMCornish
Collaborator Collaborator
2,048 Views
8 Replies
Message 1 of 9

Adui21res.dll

IMCornish
Collaborator
Collaborator

Suddenly got this dialog appearing when I close Revit. It has started happening in the last week.  Any explanations or recommended actions would be appreciated thank you.

 

Closing Dialog.JPG

Andrew Robertson
Chartered Architect
Robertson Partnership
Truro. UK
0 Likes
2,049 Views
8 Replies
Replies (8)
Message 2 of 9

BIM.Consultant
Advocate
Advocate

It should be available in this location: C:\Program Files\Autodesk\Revit 2017\en-US

 

I don't have Revit 2017 so I can't send you the file. Maybe someone can send it or try to get it from different computer.

 

You can also check other languages folders (ex: C:\Program Files\Autodesk\Revit 2017\fr-FR) to see if it is there then copy it to your en-US folder.

BIM Consultant
0 Likes
Message 3 of 9

IMCornish
Collaborator
Collaborator

The file is present where you have directed me, that is C:\Program Files\Autodesk\Revit 2017\en-US, so why am I getting the message?

Andrew Robertson
Chartered Architect
Robertson Partnership
Truro. UK
0 Likes
Message 4 of 9

BIM.Consultant
Advocate
Advocate
Can you try to login using different windows user and then check for the error?
BIM Consultant
0 Likes
Message 5 of 9

andrea.kikuchi
Autodesk Support
Autodesk Support

Hi @IMCornish

 

I have run into this problem before when I had a bad install (the templates were not installing) Can you try a clean uninstall  and reinstall of Revit to see if everything gets captured? Let me know how this works, thanks!



Andrea K

Technical Support Specialist



If a reply solves your issue, please remember to click on "Accept as Solution". This will help other users looking to solve a similar issue. Thank you.
0 Likes
Message 6 of 9

IMCornish
Collaborator
Collaborator

Sorry to be so long winded in replying but I have been very busy.  However the problem has persisted as well as other issues such as having to restart Revit to get access to project materials...

Sadly I have to report that I tried a repair with no change and subsequently I have tried a reinstall, via Control Panel..., which has failed with the following screen messages, herewith;

 

Revit Reinstal 1.JPGRevit Reinstal 2.JPG

I was using my Autodesk 'Building Design Suite' Premium memory stick as the source of the install files.

 

Any ideas will be welcome, thank you.

Andrew Robertson
Chartered Architect
Robertson Partnership
Truro. UK
0 Likes
Message 7 of 9

IMCornish
Collaborator
Collaborator

Have had to uninstall Revit today as it would not open, now I cannot reinstall Revit, what a pain what is going on!

Andrew Robertson
Chartered Architect
Robertson Partnership
Truro. UK
0 Likes
Message 8 of 9

andrea.kikuchi
Autodesk Support
Autodesk Support

I'm sorry you're running to issues installing. What is happening? Are you getting a specific error?



Andrea K

Technical Support Specialist



If a reply solves your issue, please remember to click on "Accept as Solution". This will help other users looking to solve a similar issue. Thank you.
0 Likes
Message 9 of 9

ToanDN
Consultant
Consultant
I would suggest a clean uninstall and re-install. If it runs okay then update to the latest service pack.
0 Likes