3D View jumps around when selecting objects

[Anonymous]

In 3d views, the view jumps around abruptly when objects are selected or just randomly. It's extremely annoying.

Is there any solution to this?

[Anonymous]

I sent my journal file to @Viveka_CD and never received an answer. I think it's a series of graphic bugs in Revit, probably not really solvable.

It happens when selecting objects, going into groups, opening families for editing and editing things in general, sometimes just randomly.

[Viveka_CD]

Hi @Anonymous

Your issue is still under investigation.

I apologize for the delay and will update any progress.

Regards,

[Anonymous]

Thanks for the update Viveka 🙂

I'm crossing my fingers that this will be solved by Revit 2019's multi monitor support. Let me know if you need more journals, it's a bit of a hard problem to identify since it's so sporadic.

[Viveka_CD]

Hi @Anonymous

Yes, we do need the latest one.

In one of your posts you've mentioned that this happens to two other users - the team requests their journals as well.

Also, can you upload the model you've been experiencing this issue with? We have not had much success in reproducing your issue with your old journal, so looking forward if a new journal for each user would help.

I will send you another link to upload shortly - let me know if you have any issues with accessing the upload folder.

Important: Please update to 2017.2.3

Regards,

[michaelnMGFXL]

Still waiting for link to upload files.

[chrisplyler]

Is there any effect when you play with the check marks in Settings > User Interface > Visual Experience or Settings > Graphics > View navigation performance?

[Viveka_CD]

Hi @michaelnMGFXL

I'm sorry I seemed to have missed your post since @Anonymous was the OP 

I've sent you an upload link. Let me know if you have trouble accessing it.

Regards,

[adam.clarke]

Not sure if this is of any help or not....

I am having the same problem and saw on the Autodesk site that they suggest disabling the Enscape add-in. I'm not about to do that (I use it daily) but at least I have an idea as to what is causing it and that a future update of Enscape may fix the problem.

Cheers.

[Anonymous]

This was never solved for anyone. Seems to be a problem that has been there since 2012 and earlier. Would be great if it could be fixed...........

[michaelnMGFXL]

>From my knowledge it has not been solved, we still have the same issue.

[srobbinsJV25S]

It’s been seven years since the first report was filed. Seven years since we first sought help from Autodesk Support. The world outside has changed, but here, in this digital purgatory, time stands still. Most have left, their patience worn thin by the endless waiting. The screens that once flickered with hope now gather dust, a testament to the long vigil we’ve kept.

But some of us still cling to hope. We’ve become guardians of the forgotten tickets, stewards of the unresolved issues. We whisper legends of the ‘Support Response,’ a mythical event said to bring resolution to the longest of cases. We don’t know when Autodesk Support will have an answer. The Autodesk staff that once promised swift aid now echo hollowly through our empty halls. Yet, we wait.

I’ve taken to chronicling our saga, a personal journal etched into the very support forum we once sought to help mend us. Perhaps one day, this account will serve as a beacon for those who dare to dream of customer service in times of need. Or perhaps... a warning to those that seek help. Will our projects survive this apocalypse and be that beacon... Or will our hope serve as an example of pathetic hope? The wait continues…

EDIT:  Yes, I too am having the issue. Revit 2023

[BobDR4M98]

I was having the same issue when I decided to right-click the view cube. Mine was set to Orthographic. I changed it to Perspective and now it works again as it normally did! Once it's applied in one view, it's set for the whole model. Frustration now ZERO!