3D View Is White or Not Visible

[Anonymous]

Hello,

Eventually my views turn white or blank.

Does anyone have any recommended troubleshooting steps to combat this?

My goal is to restore an image back into my view and prevent this entirely.

Thanks,

[barthbradley]

I don't understand the issue. Can you elaborate?  

[Anonymous]

Thanks for checking in.
The views I have eventually do not show any visible material. Even the ViewCube is missing.

I think this is more of an application issue and not a how to use Revit issue.

Have you seen this issue before or a similar issue?

[joe_keogh]

Hi @Anonymous 

Are there any modeled elements in the file you shared the screen shots of?

What should we be seeing other than the View Cube.

[barthbradley]

Those big blank areas are the "Drawing Windows".  That's the environment you model in. 

[bin]

It’s probably hardware issue. Try to turn off 3D Graphic card setting under Option and restart Revit. Or even restart your computer. You can also ask someone to open your file to see whether it’s the file or your Revit(computer). 

[Anonymous]

Yes, there are modeled elements in this view that we should be seeing.
On another computer, I am able to view the material.

[joe_keogh]

Is that Building linked into the project, or is it modelled in the project?

[Avaris.]

What if you press ZA? It is the zoom all function and restores your view most of the time.

[Anonymous]

Possibly a few components located away from your model? Then when you zoom extents it only shows you white and it’s extending the whole screen? 

[barthbradley]

Anybody mention Worksets yet?  

[bin]

The answer is ….

[Anonymous · Accepted solution]

Thanks for checking in.

I made a batch file and it resolved the problem.
Based off of this guide here: https://knowledge.autodesk.com/support/revit-products/getting-started/caas/simplecontent/content/aut...

FYI - Replace %USER% with your Windows user profile name.

Thanks for everyone's help.

REM SET UP
MKDIR C:\TEMP

REM CLOSE REVIT
TASKKILL /FI "IMAGENAME EQ REVIT.EXE" /F
TASKKILL /FI "IMAGENAME EQ REVITWORKER.EXE" /F
TASKKILL /FI "IMAGENAME EQ REVITACCELERATOR.EXE" /F

REM RENAME USER'S REVIT UI FOLDER
REN "C:\USERS\%USER%\APPDATA\ROAMING\AUTODESK\REVIT\AUTODESK REVIT 2018" "Autodesk Revit 2018-OLD"

REM BACK UP REGISTRY
REG EXPORT "HKEY_CURRENT_USER\SOFTWARE\AUTODESK\REVIT\AUTODESK REVIT 2018" C:\TEMP\%USER%_REVIT_2018_UI.REG /Y

REM DELETE CORRUTPED UI
REG DELETE "HKEY_CURRENT_USER\SOFTWARE\AUTODESK\REVIT\AUTODESK REVIT 2018" /F

EXIT

[barthbradley]

@Anonymous: something doesn't compute here. Are you saying that this resolved your issue?  WTHuh?