Anybody have any idea why when exporting to a 3D DWF from Revit I get multiple instances of the other linked Revit models included the file?
Hi @Anonymous
Can you try an audit and purge and see if the issue occurs again?
I look forward to hearing from you!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi, no that didn't work. Trying to remove the design options now as mentioned above.
Hi @Anonymous
Sure, please try and let me know or else you are welcome to share a file to test on our end.
Looking forward to hearing from you!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Removing all the design options from both files didn't resolve the issue. Yes, you're welcome to look at the files, where can I send them? Thanks
Hi @Anonymous
I've shared a private upload folder with you.
Please upload your journals, Revit files and other files we need for diagnosis using the collector extractor folder I've uploaded here. Let me know if you have any questions.
Please see article: Revit - Collecting and sending diagnostic data to Autodesk Technical Support
Let me know if you have any questions and when you are done with the uploading.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi, I've copied the journal files etc into the shared folder but I don't seem to be able to copy my Revit files to the same folder?
Hi @Anonymous
I've changed permissions, can you please try uploading again?
Thanks,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Anonymous
Thanks for uploading!
I received your files. Can you also share a screencast so it will help me reproduce your issue with the exact same steps and file a problem report to investigate further?
Thanks again for your response!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Anonymous
I'm unable to view the screencast, can you send me a link through screencast.com
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Viveka_CD I've given you access to the screencast hopefully you'll be able to see it.
Thanks Steve
Hi @Anonymous
Its been a while, so I'm sharing an update with you:
The issue is in progress and development is looking at your files. They have requested for another screencast since the one you've shared isn't clear. You'll have to fix the red border before you start recording (particularly if you've got multiple monitors)
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Anonymous
Thanks for posting! I'll take a look and let you know.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
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