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3D dwfs's from Revit creating multiple copies of linked files.

18 ANTWORTEN 18
Antworten
Nachricht 1 von 19
Anonymous
782 Aufrufe, 18 Antworten

3D dwfs's from Revit creating multiple copies of linked files.

Anybody have any idea why when exporting to a 3D DWF from Revit I get multiple instances of the other linked Revit models included the file?

Revit to Dwf.PNG

18 ANTWORTEN 18
Nachricht 2 von 19
ToanDN
als Antwort auf: Anonymous

Do you have phases or design options?
Nachricht 3 von 19
Anonymous
als Antwort auf: ToanDN

Yes, have design option. 

Nachricht 4 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Can you try an audit and purge and see if the issue occurs again?

I look forward to hearing from you!

 

Regards,

Nachricht 5 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi, no that didn't work. Trying to remove the design options now as mentioned above.

Nachricht 6 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Sure, please try and let me know or else you are welcome to share a file to test on our end.

 

Looking forward to hearing from you!

 

Regards,

 

Nachricht 7 von 19
Anonymous
als Antwort auf: Viveka_CD

Removing all the design options from both files didn't resolve the issue. Yes, you're welcome to look at the files, where can I send them? Thanks

Nachricht 8 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I've shared a private upload folder with you.

 

Please upload your journals, Revit files and other files we need for diagnosis using the collector extractor folder I've uploaded here. Let me know if you have any questions.

 

Please see article: Revit - Collecting and sending diagnostic data to Autodesk Technical Support

Let me know if you have any questions and when you are done with the uploading.

 

Regards,

 

 

Nachricht 9 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi, I've copied the journal files etc into the shared folder but I don't seem to be able to copy my Revit files to the same folder?

Nachricht 10 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I've changed permissions, can you please try uploading again?

 

Thanks,

Nachricht 11 von 19
Anonymous
als Antwort auf: Viveka_CD

Thanks, have uploaded the Revit files.

Nachricht 12 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Thanks for uploading!

I received your files. Can you also share a screencast so it will help me reproduce your issue with the exact same steps and file a problem report to investigate further?

 

Thanks again for your response!

 

Regards,

Nachricht 13 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi Viveka. 

Here is a link to the screencast also. 

https://autode.sk/2AVO2mE

Thanks

 

Steve

Nachricht 14 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I'm unable to view the screencast, can you send me a link through screencast.com

 

Regards,

Nachricht 15 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi @Viveka_CD I've given you access to the screencast hopefully you'll be able to see it.

 

Thanks Steve

Nachricht 16 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Its been a while, so I'm sharing an update with you:

 

The issue is in progress and development is looking at your files. They have requested for another screencast since the one you've shared isn't clear. You'll have to fix the red border before you start recording (particularly if you've got multiple monitors)

 

Regards,

 

Nachricht 17 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi 

Nachricht 18 von 19
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Thanks for posting! I'll take a look and let you know.

 

Regards,

 

Nachricht 19 von 19
Anonymous
als Antwort auf: Viveka_CD

Hi   

Any progress with this?

 

Thanks

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