2018.3 - cannot upgrade families

[Anonymous]

Getting an error when trying to load a detal family: (just checked ANY family)

The file xxx.rfa was saved in a later version of Revit and cannot be retrieved in this version.

When trying to open it directly:

Then I get the same error.

Last I checked 2018 > 2009.

Opens fine in 2019. Did 2019 overwrite the Library? Why does it say the file is in 2009?

If I have to wipe this install and rebuild up to 2018.2 I'm not going to be happy...

[Viveka_CD · Accepted solution]

Hi @Anonymous

Use the Audit function when preparing to upgrade the software, or as needed to locate and correct issues.

See articles on:

• About Opening Models that Require an Upgrade
• Open a Revit Model
• Open a Revit Family
• About Linked Models that Require an Upgrade

Let me know if this helps resolve your issue.

If you still face issues, please send us your journal file

Your journal has to be parsed for a load exception error and usually, the underlying cause is a hard disk space jam.

If the file is corrupt and has to be recovered, we can do so only from a backup file.

Regards,

[Anonymous · Accepted solution]

I figured it out. My paths to the content got messed up somehow. 

2018.3 seems to be fully functional now!