Revit 2019 icons missing after installing 2020

[mcabrera_symetri]

Has anyone seen this? We have a few users whose BIM 360 and collaboration icon missing on their Revit 2019 after Revit 2020 was installed. It's very weird. Thanks

[naveen.kumar.t]

Hi @mcabrera_symetri ,

Unfortunately, this is not the best place to ask such a question.

Please note that this discussion forum is dedicated to programming Revit using the Revit API.

Therefore, you cannot expect an answer to a question such as yours relating to installation, product usage, or end-user support issues here.

You should try one of the non-API Revit product support discussion forums instead for that:

https://forums.autodesk.com/t5/revit-api-forum/this-forum-is-for-revit-api-programming-questions-not... 

The people there are much better equipped to answer your question than us programming nerds.

I hope this clarifies.