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forums is showing my username

forums is showing my username

Steps to reproduce
I never expected my username to be used in the forums. I posted and it shows my username. I can set my Community Profile name in my settings but it still shows my username in my post.


Expected results
Not use my login username as my name in the forums


Actual results
Uses my username as my name in the forums


URL where issue occurs
https://forums.autodesk.com/t5/fusion-360-support/can-t-manually-rotate-ridge-group-in-design/m-p/11...


Browser
Chrome


OS
Other


15 Comments

@rokenbuzz, Forums will always use your username in posts.

If you wish to change your username, sign in to this website: https://profile.autodesk.com/security

 

There you can see an option to edit your username. 

rushabhthakkar_910_0-1677417953212.png

 

rokenbuzz
Enthusiast

I eventually found that a week ago after some googling, and then changed my username.

But the post I already made still has my old username. I don't like that.

https://forums.autodesk.com/t5/fusion-360-support/can-t-manually-rotate-rigid-group-in-design/td-p/1...

 

Shouldn't it pull the username from the current account settings, or at least update all past posts?

Can you remove my post for me?  

Or can I? I didn't see a way.

rokenbuzz
Enthusiast

Even replying to you right now shows my old username.

I don't get it.

@rokenbuzz, username should get updated. What is the current username...? Can you share the screenshot from your profile. Just the username part. 

rokenbuzz
Enthusiast

rokenbuzz

 

When I click the link you provided:
https://profile.autodesk.com/security

 

buzzweetman_0-1677422638237.png

 

 

Firstly, delete the personal information from the image.

@kevinle2, Can you look into this..??

rokenbuzz
Enthusiast

Not sure if you meant from the image in my post to you? But I just did.

My personal info? My email address?

Is this conversation open to the world?

I thought this was a help desk type conversation.

Good.

Just trying to help you out. It' not a Help desk type of conversation. I too am a forum user like you trying to help others.

 

And even if it were a Helpdesk type of conversation, never share your personal information on the forum. And it is public. 


If the team needs anything, they will contact you personally via Private Message or email. 

rokenbuzz
Enthusiast

Can you just delete my posts?

No I cannot. But you can notify the moderator if you wish to delete them. Report option is there on bottom right corner of each post. 

My opinion is to wait for Kevin's response. 

rokenbuzz
Enthusiast

Ok, thank you. I will wait for Kevin.

@kevinle2 

kevinle2
Alumni

Hi @rokenbuzz is your account SSO-enabled?

 

I changed my username in profile.autodesk.com/security and was able to reproduce this username this error that you are receiving. I've created a ticket for this and we'll be investigating further. 

kevinle2
Alumni
Status changed to: Bug Identified
 
rokenbuzz
Enthusiast

I don't know if my account is SSO-enabled.

I don't see any settings for that.

kevinle2
Alumni

No worries. We'll be investigating into this. Thank you for your feedback. 

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