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Thermal Imaging on BLK360

Thermal Imaging on BLK360

What is the progress on getting thermal imaging for the BLK360?  It feels like a bate and switch.  This was promised with the BLK360 but so far it has not been delivered.  I think the firmware still needs to be updated for this to work, but I'm checking on any updates on the Autodesk end.

27 Comments
Anonymous
Not applicable

Is there anyone who would like to get this started? I believe it’s only fair that we get compensated. If you can all comment your names and good email address to reach you at? That would be a start! Thanks!

gsismanACAD
Advocate
Steve Long
Land Survey Supervisor
100 Edison Park Drive
Gaithersburg ,MD 20878
Montgomery County MD
tomlynham6453
Enthusiast

Not only is it unacceptable that this doesn't work, it also creates errors that make individual scans corrupt with this error: 

 

" Error An invalid parameter was encountered while communicating with the BLK360. Message: lgs_req_dl_image(): IR image index too large Additional details: Code: Unknown Error: lgs_error_invalid_parameter."
 
The Autodesk page that I pasted this from said that the push-button method of executing a scan kicks on the IR camera, which the iPad start method does not?  This just isn't true because I get this error about 3% of the time using the push-button only.  Which by the way totally sucks because that means for every 100 scans I take, 3 of those are done, gone kaput.  Hope those randomly selected garbage scans weren't important or anything!
nwrightSFLY2
Observer

where do i download a free trial for this blck360.

ramesh_sridharan
Autodesk
Status changed to: Archived
 
gsismanACAD
Advocate

Archive it so it can't be remembered how Autodesk Screwed their Recap Customers

tomlynham6453
Enthusiast

@gsismanACAD 

 

The BLK360 does kind of look like a tombstone doesn't it.  

 

Like everyone else, we've been forced over to Cyclone.  It's great, and the thermal imaging does work there, but now we're dealing with a whole new set of dodgy Leica business practices (see Leica "Publisher" for a cold lesson in bull**** proprietary file types that are only available if you fork it over.)  

 

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