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Improve sharing of Real View data

Improve sharing of Real View data

I would like to see some improvements to the process of sharing Real Views.

 

Currently it seems to me that the sharing process is designed to be simple for the person sharing data but next to impossible for the recipient. It should be redesigned to be as easy as possible for the recipient. If its not easy for them, they simply won't use it and get the full benefit of this tool.

 

The Problem 

The email that the recpient currently gets has no instructions, and next to no information about what I share. Basically it just says that [User A] shared [project name] with you. And even worse, the link is to the project folder on A360. This is next to useless for a un-knowing user such as a client. How on earth are they meant to know what to do from there? With the new A360 you can't even open the RCP file as A360 tries opening it in the CAD model viewer and just hangs there indefinately. As far as I can tell, they then have to navigate to https://recap360.autodesk.com/ and will find the project tile there.

 

The Solution

The solution to this madness is quite simple. The email that gets sent should actually link to the Real View Project (i.e. https://recap360.autodesk.com/scanviewer/xxxxxxxxxxxxx) not a folder of seemingly random filenames. It should include some information about the project, who shared it and simple instructions or help. If they are not logged in to their Autodesk account, they should be redirected when they do so. 

 

And finally I would like to see a "get a link" share option like I get on A360. This link would be a read only view of the data, but is viewable by the recipient(s) that I send it to without them needing to login. I could see this being very useful for some projects/situations. 

4 Comments
Anonymous
Not applicable

I composed a nearly identical suggestion and didn't post before shutting down the computer.  You are EXACTLY right about this feature being needed badly.  Kudos for the suggestion!

ryan.frenz
Alumni
Status changed to: Under Review

Thanks - we certainly understand and sympathize with these comments.  We are in discussions with the relevant teams within Autodesk on how we can improve this.

 

Ryan

EckdahlRD
Enthusiast

I'll second that.  It's more cumbersome to have to invite exclusive access to the real view.  It'd be more beneficial and contribute more value if we could just internally share a url with shared access to the view.

vidanom
Autodesk
Status changed to: Accepted
 

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