Hello,
I am trying to import e57 files into Recap Pro and having 2 issues.
Any ideas on what is happening, or how I can figure out why I can't index more than one scan?
Here are the steps I take:
Any help would be appreciated. Thanks!
Solved! Go to Solution.
Solved by yan.fu. Go to Solution.
Solved by klarinda.gunadi.widjanarko. Go to Solution.
Hi ssviro,
Probably the problem is because all of the e57 files have the same scan name.
Can you try to rename the scan name to different ones?
Regards,
Klarinda
Thank you, Klarinda. The scans all have different names, so that is not the issue.
Hi @Anonymous ,
Our dev team just tried importing multiple e57 files but cannot reproduce the issue you described.
I think what Klarinda means is that the e57 file name is different but the scan inside the e57 file may have the same name, which will cause the other scans fail to import.
If all the scan name (not file name) are different, a video or sample files may help us to find out more information about this issue.
Thanks,
Yan
Yes, that appears to be the issue. Thank you @klarinda.gunadi.widjanarko and @klarinda.gunadi.widjanarko . Is there any way around this in Recap? I was able to open the files in CloudCompare to verify that the scans were the same name. I renamed them and reimported into Recap and was able to index without any issues, however this is not ideal. Is there a way to see this information and/or modify this information in Recap?
Thanks again.
Hi ssviro,
During import, you can see the scan name in the import files screen.
Afterward, you can see the scan name in the Scan Locations.
But for editing the name, I think we don't have that capability.
Regards,
Klarinda
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