Recap crashing when adding new scan position to registered project W Oct. Update

Recap crashing when adding new scan position to registered project W Oct. Update

Anonymous
Not applicable
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Message 1 of 3

Recap crashing when adding new scan position to registered project W Oct. Update

Anonymous
Not applicable

I cannot add a scan position to a project that is already registered. As soon as I try to add it with 3 points the program crashes. I am using Recap Pro with the latest October 2019 service pack. Please help!

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yan.fu
Alumni
Alumni

Hi @Anonymous ,

 

Does the crash happen for every project or it only happens to some specific project?

Do you have a CER ID so that I can look into the crash report for this issue?

 

Thanks,

Yan

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Message 3 of 3

Anonymous
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Every project that I want to add set-ups to when there is more than one scan in a bundle of set-ups I am adding to a previously registered bundle of set-ups.

As a background, I am using a BLK360 in the field with Recap mobile. 

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